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Data Entry Customer Service

Location:
Los Angeles, CA
Posted:
July 03, 2023

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Resume:

En’Von L. Von-Garde

202-***-****

adx2jy@r.postjobfree.com

Objectives

As a licensed and certified CPT I in Washington D.C. Maryland & California, continuing to utilize my education, instructing, customer service, and guest relation skills while maintaining a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase productivity and client’s and patient loyalty. Education

SEPT 2013 -MAY 2015

Rock School of Dance Education, Philadelphia P.A. - Ass. Dance Education Degree SEPT 2011 - MAY 2013

University of the Arts, Philadelphia P.A. - Ass. Dance Education Degree SEPT 2006 - JUNE 2010

Duke Ellington School of the Arts, Washington D.C. - High School Diploma CDPH Licensed Certified Phlebotomist Technician I - license #02323632/ Current- 2025 NAAHP Certified Phlebotomist Technician I - Certification #40789 / 2018 - Current NHA Certified Phlebotomist Technician I - Certification #L7T8A5D7 / 2023 - Current MedStar Medical Health, Southern M.D. - Lead Phlebotomist Aug 2021 - Jan 2023

● Greets patients, verifies patient identity, and collects blood specimens using a variety of routine phlebotomy techniques (i.e. venipuncture, heelsticks, fingerstick). Takes all measures to assure patient safety, comfort and satisfaction with the procedure.

● Assures the integrity of blood specimens for laboratory testing through accurate selection of collection tubes and correct order of draw; demonstrating good judgment in the selection of a vine and the collection procedure/site; assures timely and accurate collection transportation and delivery of blood specimens.

● Receives specimens and inputs test requests into Cerner based on Invision or physician orders; centrifuges and processes specimens as required. Draws and processes managed care samples according to department protocols

● Performs special draws from fistulas and grafts as assigned; follows special collection protocol for glucose tolerance tests as assigned. Following all phlebotomy and department policies and procedures; documents phlebotomy and specimen processing procedures and quality assurance problems according to department protocols.

Fairfax County Public Schools, Fairfax V.A. - Phlebotomy Instructor/ Nov 2021 - jan 2023

● Teach didactic and clinical components of the phlebotomy curriculum

● Help students gain knowledge and clinical skills to prepare them for national competency exams.

● Planning lectures, assessment, test, practical instructing, communication, and management of the classroom (online or in person) and precepting in an externship lab setting.

● educate students on proper vinepunchtrue techniques ie. blood culture bottles, tubes and its order of draw, locating veins, proper needle usage, gages, techniques, safety protocol, transportation and disposal of specimens and equipment etc. American Red Cross, Fairfax V.A. - Mobile Phlebotomist/ Sept 2020 - Nov2 2021

● Be detail oriented to ensure that the blood collected meets the goal, regulatory requirements for a safe transfusion.

● Set up & Break down of the blood drive ie. donor equipment, computers, tablets and data entry phones, donor beds, hemoflow 400 scales, collections begs, apheresis machine, etc.

● Performing Health History;Identifying the donor, palus, Blood pressure, hemoglobin test, temperature, Etc.

● Collecting Sample tubes for additional testing by Performing Venipuncture for Donation collection including Post-collection procedures.

● Processing Blood & Plasma Donations and collection tubes through the Post Collection Process; packaging and storing for transportation. MEDStar, Doctors Help, Oxon Hill MD — Phlebotomist/ AUG 2018 - Sept 2020

● Verify patients Name, & Date of Birth

● stock phlebotomy stations as needed

● Maintains a safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations including HIPAA

● Data entry laboratory orders into the laboratory information system. & Maintains specimen integrity following department procedures.



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