Customer Service Data Entry

V ඈඅൾඍ Bൺඋൻൺ

***** *******, ** *** ******, CA 913**-***-*** 8103 **************@*****.***

Multitasking Bankruptcy Specialist with an eye on deadlines and a commitment to building professional relationships with attorneys, bankruptcy court personnel and trustees. Highly respectful employee with over 9 years of ensuring data integrity and confidentiality while handling . Capable of remaining composed in all types of difficult situations

Bilingual individual with expertise processing bankruptcy accounts in accordance with policies and regulations. Confident Bankruptcy Specialist ensuring accuracy in determining the appropriate actions for accounts after careful review and analysis.

Self-motivated

Team leadership

Powerful negotiator

Product testing

Skilled in Micro Soft, Excel, 10 key, banking

system

Strong verbal communication

Bankruptcy Systems, Outlook

Lps, Pacer/Docket.

Excel Spreadsheets.

Baps, Land Safe, iSeries, Gators, AL's system, Cvl system (car, boats).

Bankruptcy Specialist Lead, 06/2008 to 03/2018

Bank of America Corporate

Reviewed and validated court documents, account data and attorney communications; Properly documented all account activity; Worked internal tracking queues as assigned; Submitted Notice of Defaults for court filing; Researched escalations and payment research for chapter 11, 12 & 13 agreed orders; stipulations based on banking guidelines; Performed quality assurance of department tracking and submittal of Notice of Defaults;

Assisted various business groups with document organization and dissemination during acquisitions. Copied, logged and scanned supporting documentation. Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Negotiated and finalized Cram downs with counsel.

Trained, coached and mentor staff to ensure smooth adoption of new program. Worked directly with Customer Service, Legal department to resolve escalated issues, sanctions filed against the bank.

Global Recognition Gold and Silver Global awarded

Post Closer Legal Typist, 08/2003 to 12/2007

Lenders First Choice

Typist reads and interprets legal description of real properties as contained in the variety of other documents recorded,.

Identify the location properties and the appreciate assessor's parcel number as well preparing the preliminary reports, title, Commitment, mortgage abstracting recorded liens, delinquent property taxes, input the correct information on deed of trust, assignments, subordination agreement, and easements, Post Closer conducts initial review of images to identify the ownership of complexity of Mortgage, Title commitment and other Legal documents using special codes provide by the county, scanned appreciate information to the system in accordance with The established company guidelines, procedures and county federal rules, review recorded titles notarized seal of the Documents. Office Assistant, 08/2000 to 08/2003

Custom Craft Framing Company – Canoga Park, CA

Compiled company information and related material and distributed it to candidates. Greeted numerous visitors, including VIPs, vendors. Obtained signatures for financial documents and internal and external invoices. Ordered all office supplies including ink cartridges, toner, and paper. Completed data entry, tracked resumes and maintained the applicant tracking system. Accounts Receivable, Accounts Payable, Invoices, Inventory, assistant to the warehouse employees. North Hollywood High School

Certified of completion on Microsoft Word

Certification of Registered Process Server

Eൽඎർൺඍ ඈඇ

Cൾඋඍ ൿ ർൺඍ ඈඇඌ

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