Data Entry Customer Service

Delores V. Geter

* ********** ***** ***********, ** 21228 410-***-**** *************@*****.***

Objective

Seeing entry level clerical position within a professional organization

Skills & Abilities

ADMINISTRATION

Maintain office supplies by placing orders, office inventory and supply management; obtained authorizations when necessary

Answer and direct inquiries by phone and email to designated department

Pick up and sort incoming correspondence and deliver sorted mail to addressees

Utilize effective filing and retrieval systems

DATA ENTRY

Rapid 10-key touch ability

Types 40 words per minute

Experienced with Microsoft Word and Microsoft Excel

LEADERSHIP

High customer service abilities and instincts

Greet and welcome guests in person and by phone

Strong organizational and problem-solving skills

Train staff when necessary

Experience

DATA ENTRY CLERK (TEMP) QUALITY ASSOCIATES INC. MAY 2018 – AUG 2019

Prepared documents for data entry

Verified, updated, and corrected source documents

Scanned documents into database

IT SUPPORT SPECIALIST BALTIMORE LIFE COMPANY DATES FROM MAY 1997 – JAN 2018

Provided iSeries production system support

Maintained system backup and recovery; including disaster recovery

Education

CERTIFICATION IN COMPUTER OPERATIONS 1985 COMPUTER LEARNING CENTER

MAJOR IN MATHAMATICS MORGAN STATE UNIVERSITY 3 YEARS

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