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Customer Service Maintenance Supervisor

Location:
Knoxville, TN
Posted:
July 03, 2023

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Resume:

Christopher M. Hoss

Johnson City, TN ***** Phone: 423-***-****

Maintenance and Repair Supervision Work Control Schedules/Planning Safety Materials Requisition Construction Implementation Electrical/Mechanical/Structural/Civil Drawings Profile Summary

Accomplished hands-on manufacturing professional with a history of responsibility and experience in all maintenance, repair and construction disciplines. A leader and team contributor focused on providing solutions to maintain machine production efficiency and up-time. Open to new challenges with avenues for additional learning and growth. Professional Experience

NSF (A Subsidiary of BWXT Nuclear Fuel Services) - Erwin, TN Maintenance/Work Management Coordinator 2001 to Sept 2021 Provided Work Control and Management for minor and major repairs of railroad freight cars. Coordinated general maintenance and repair operations. Reviewed Maintenance Work Requests to ensure appropriate permits, work instructions (including work sequences, prerequisites, and acceptance criteria), materials and signatures were identified prior to scheduling work operations. Knowledgeable and capable of reviewing Electrical, Mechanical, Civil, and Structural drawings and make recommendations for efficient design and installation.

Developed weekly maintenance work schedules and long-term planning schedules.

Conducted investigations into maintenance and related PIRCS events and implemented corrective actions.

Functioned as Maintenance Supervisor or Construction Coordinator.

Coordinated, expedited and scheduled Maintenance activities so that production and facility efforts were executed efficiently. Also functioned as a Maintenance Supervisor or Construction Coordinator.

Facilitated and interfaced between work groups assigned to complete different tasks.

Developed weekly maintenance work schedules associated with priority and work teams.

Communicated verbal and written technical information to maintenance team members and management.

Ensured safe work permits and procedures were in place prior to work operations.

Worked in all facility locations with hands-on use of multiple tools and equipment.

Requisitioned parts or materials needed to complete Work Requests for the NFS Warehouse or through Purchasing.

Reviewed completed Work Requests, Acceptance Forms, and completed work orders to ensure management and procedural requirements were met.

Coordinated support group assistance to provide safe and efficient completion of Work Requests.

Prepared Work Requests for facility related, i.e. non-production process related maintenance activities. CSX Mechanical Department 1994 to 2001

Mechanical Maintenance (Railcars)

Inspected and rebuilt railroad freight cars. Completed mechanical, electrical, and welding operations.

Three years in the apprenticeship program.

Provided partial and total rebuilt and maintenance of railroad cars.

Followed safety procedures and regulations.

North American Rayon Corp. - Elizabethton, TN 1984 to 1994 Construction & Maintenance Services

General maintenance and construction in areas of boiler maintenance, Watchman/Engineer 1 and 2, equipment operator, and fireman’s helper.

Education

Northeast State Technical Community College - Blountville, TN Industrial Maintenance 2-Year Degree

Certified LM21 Green Belt and LM21 Yellow Belt

Lincoln Welding School - Cleveland, OH

Herman Robinson Vocational School - Elizabethton, TN One-year Program

Christopher M. Hoss continued Page 2

Honors and Certificates

Lean/Six Sigma - Green Belt - Yellow Belt

Master Mechanic Certificate/United States Department of Labor Welding - 124 Hours for a F.C.A.W.-G.S. and S.M.A.W. Acknowledgement 3 Year Certificate - Railroad Cars

Perfect Attendance with CSX

3 Year Apprenticeship Program with CSX

Job Strengths

Effective Communications Team Building Strong Work Ethic Problem Solving Results Oriented Implementation Confident Organizational Skills Time Management Planning Customer Service Task Oriented Accountable Decision Making Self- Motivated Multi-Task Ability Meeting Deadlines



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