EPIC Nurse Informatics Analyst III- Healthy Planet

Kenna D. Smart

MSN, RN, CMCN

SUMMARY

Energetic, self-motivated, and reliable registered nurse analyst seeking opportunity to join an established health system. Excellent listening skills leading to effective communication with others. Detail oriented with strong problem-solving skills and the ability to work both independently and in a team setting. Highly organized, multitasker able to prioritize business needs and impact to patient care appropriately. Works well under pressure, remaining calm and controlled in stressful situations.

QUALIFICATIONS

Registered Nursing License

Texas BNE #717542 (RN) Expiration 09/30/2023

Certified Managed Care Nurse (CMCN)

American Board of Managed Care Nursing Expiration 10/31/2024

Basic Life Support (BLS)

American Heart Association Expiration 08/19/2023

Advanced Cardiac Life Support (ACLS)

American Heart Association Expiration 11/2024

Pediatric Advanced Life Support (PALS)

American Heart Association Expiration 11/2024

EPIC Analyst Certification: Healthy Planet

EPIC Expiration 09/30/2025

EDUCATION

Doctorate of Nursing Practice (DNP)

University of Texas at Arlington In Progress

Masters of Science in Nursing: Leadership & Administration (MSN)

University of Texas at Arlington 08/2020

Bachelors of Science in Nursing (BSN)

University of Texas at Arlington 05/2016

Associate Degree Registered Nurse (ADN)

Del Mar College 05/2005

PROFESSIONAL EXPERIENCE

Director of Hospital Education

South Texas Surgical Hospital, Corpus Christi TX 08/2022-Present

Spearheaded new hire onboarding for hospital staff.

Responsible for implementation of annual hospital-wide skills fair.

Constructed departmental competencies per role.

Established academic partnerships with community schools for student clinical rotations.

Built preceptorship program for nurses new to STSH.

Cornerstone LMS administrator.

Collaborated with department leadership on process improvements.

Digitized paper documentation.

Orchestrated mass competency check-offs for rapid business merger and JCAHO survey.

Senior Nurse Trainer (EPIC Registered Nurse Informatics Training Analyst III)

Driscoll Health Plan, Corpus Christi TX 03/2018-08/2022

Associated Certifications: Certified in EPIC Healthy Planet Analytics, Clinical Build, and Epicare Ambulatory Training Environment Build.

Maintain EPIC Informatics Principal Trainer III title.

Collaborated with department subject matter experts to merge needed processes and Healthy Planet functionality.

Liaison between EPIC support team and department subject matter experts to ensure understanding of program capabilities and required outcomes/documentation.

Built EPIC training environment and updated as needed with new build.

Lead the development, implementation, and evaluation of numerous training materials, including curriculum, exercises, assessments, tip sheets, quick start guides, and other job aids to facilitate learning.

Designed a health plan wide template for new hire EPIC onboarding.

Collaborated with individual departments to document training needs and progressive evaluations for new hires.

Coordinate instructional curriculum and competency development supporting evidence-based practice to ensure appropriate processional development criteria is met.

Develop and manage multiple clinical scenarios for simulation learning for professional development.

Utilize a thorough systematic process to educate end users and new hires in Healthy Planet workflows.

Collaborate cross functionality with Population Health Department leadership on process efficiencies and functionality within the EPIC system, directing strategic training needs resolutions.

Demonstrated leadership, training and presentation skills for new hire orientations and developmental training of health plan staff.

Lead Project Trainer Nurse Advice Line (NAL)

Driscoll Health Plan, Corpus Christi TX 04/2021-08/2021

Led collaboration between business entities to ensure seamless transition of NAL responsibilities.

Built curriculum and delivered training to the assuming team of nurses.

Took call for NAL communicating with members and their families to ensure clinical issues were addressed appropriately.

Use of Clear Triage decision tree for approved clinical advice.

Registered Nurse Informatics Analyst for Utilization Management

Driscoll Health Plan, Corpus Christi TX 10/2015-03/2018

Statistical Analysis of membership, utilization, and care management.

Development of spreadsheets and pivot tables to display stat analysis to executive leadership and drill down data for decision making.

Fluent use of TCS Acuity, InterQual, Aldera, Adobe, and Outlook

Assisted and trained peers on use of medical management system (TCS Acuity).

Versed in TMHP, UMCC, URAC, HHSC, and TDI regulations

Familiarized in benefits associated with CHIP and STAR products

Well versed in Microsoft 365 suite.

Team player, professional, effective communication skills

Organized, time efficient, and eager to learn

Effective and pleasant communication with peers and physicians

Professional and pleasant telephone and email etiquette

Registered Nurse Case Manager

Revenue After Hours, Spring TX 02/2015-11/2015

Utilization Review Case Manager-Inpatient

Remote; part time; evenings and weekends

Fluent use of MCG Health guidelines, Outlook, Ring Central faxing

Use of Excel and Word

Professional and courteous phone etiquette

Organized and time efficient

Registered Nurse Case Manager

Driscoll Health Plan, Corpus Christi TX 01/2015-10/2015

Utilization Management Case Manager-Inpatient

Fluent use of TCS Acuity, InterQual, Aldera, Adobe, and Outlook

Versed in TMHP, UMCC, and TDI regulations

Familiarized in benefits associated with CHIP and STAR products

Well versed in Excel, Power Point, Word, Access

Team player, professional, effective leadership skills

Organized, time efficient, and eager to learn

Effective and pleasant communication with peers and physicians

Professional and pleasant telephone and email etiquette

Registered Nurse Labor & Delivery

Corpus Christi Medical Center-Bay Area, Corpus Christi TX 07/2009-05/2015

Excelled at use of clinical information systems Meditech, Central Perinatal Network, Outlook, and Intranet

Made recommendations to leadership team on nurse informatics program effectiveness and needs

Educated other staff in use of computer programs

Staff nurse on a Labor and Delivery Unit

Delegate to others in times of emergency

Proficient in OR technique

Time management and prioritization

Care for the critically ill mother and fetus

Family based care

Orientated new staff to unit, duties, and computer network

Assertive in professional communication with members of the healthcare team

Antepartum care

Participated on evidence-based practice committee

Achieved professional points through involvement on unit

Registered Nurse Post-Partum/NICU/Nursery

Christus Spohn Hospital-South, Corpus Christi TX 06/2005-07/2009

Charge Nurse of 23 bed postpartum unit

Lead and supervise RNs, LVNs, CNAs, and techs

Co-Chair of Unit Based Council

Active member of system wide Perinatal Council

Participated in Clinical Advancement Program

Postpartum care

Mother/Baby couplet care and lactation assistance

Level 1 Newborn Nursery

Level 2 NICU

Orientated new staff to unit and duties

Delegate tasks to achieve superior patient safety and satisfaction

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