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Quality Assurance Customer Service

Location:
Montreal, QC, Canada
Posted:
July 03, 2023

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Resume:

Nebi Abudu Cell Phone: 514-***-**** **** Rue Ward Cell phone: 514-***-**** Saint-Laurent, Quebec Canada H8R 3M6 adx2eb@r.postjobfree.com

Profile

Motivated by new challenges and encouraged to solve them

Adapts to new environments easily and is open to working individually/cooperatively

Committed to conducting research and continuous learning

Detail-oriented and interested in gaining new knowledge

Education

French Course 2010/11 – 2011/12

Adult Education Centre of LaSalle

Bachelor of Engineering, Electrical 2005/09 – 2010/05

(Electronics/Systems Option)

Concordia University, Montreal

Bachelor of Engineering, Mechanical-Electrical 1996/07 – 2000/06

Xin Jiang Petro Institute, China

Computer Skills

Networking: FIX, TCP/IP, DHCP, DNS, Telnet/SSH, SNMP, SMTP, Lan/Wan/Vlan, CFM, G.8032, Y1564

Operating systems: Windows 10/11, UNIX/Linux (Ubuntu/ CentOS/Redhat)

Languages: Python, C/C++, JavaScript, MySQL, HTML/XML, Bash shell

Tools: PyCharm, Jira, Jenkins, GitHub, Selenium, Eclipse, Docker, HeidiSQL, TFS, Visual Studio, Wireshark, Kafka/Zookeeper, Tcpview, FTP/SFTP, VMWare, MS Teams, Vim

Languages: English (fluent), French (intermediate), Chinese (fluent), Uyghur (native)

Work Experience

Test Automation Specialist, Consultant 2018/04 – 2023/04

Morgan Stanley, Montreal

Gathered Info for each Algo flow and created relevant Jira User story ( Jira)

Conducted manual testing for US Cash, MBS Pools/TBA/CMO (eQuote, Tradeweb, BBG)

Designed, developed, and automated Test plan (python, PyCharm, TestPlan, Redhat, GitHub)

Mocked the components, test data, and XML messages (XML/Fix msg, Soap/CPS/TDA/Filter/Fix svr)

Executed automated tests and validated test results (Pycharm, Python, Bash, Jenkins)

Created and scheduled Jenkins jobs for CI/CD and analyzed results (Jenkins, Stashblue, and Docker)

Identified, analyzed, reported defects, and validated bug fixes (eTrade System, logs, Jira)

Participated in scrum meetings and updated the team with the latest progress of my work

Software Automation Quality Assurance Specialist 2017/09 – 2018/03

Nuance Communication Canada Inc., Montreal

Created Audio file with TTS application to be recognized by Dragon Drive Software

Installed DDS application for testing and configured it with different LM (Windows, Surface Pro)

Planned, developed, and automated test plans (python/PyCharm/Windows)

Executed manual tests for test automation and bug fix validation (DDS/ARRT/Windows/Surface Pro)

Managed source code (Mercurial) and Tasks/User Stories/issues (Jira)

Updated work status and communicated issues with my team in Scrum meeting

Software Quality Assurance Specialist 2016/04 – 2017/09

EXFO, Montreal

Designed, built, and managed lab infrastructure to support software development and testing (Worx/Verifiers/Dell Server/HP Switch)

Designed, developed, and automated test plans for UI and API tests (python/Selenium/Eclipse/Jenkins/CentOS)

Created Jenkins Jobs to automate the testing process and validated job status (Jenkins/Docker)

Executed manual tests for bug fix validation and test automation (Postman)

Identified/analyzed/reported/managed defects (MySQL/InfoBright/Xtract/Brix/Verifier/Jira)

Worked and communicated the updates in Scrum/agile environment

Software Quality Assurance Specialist 2015/12 – 2016/03

HCN (Hotel Communication Networks), Ottawa

Created lab setup, test plan, and test cases (Ubuntu, Jira, Confluence, Navigator)

Conducted manual tests to validate Navigator feature (python, PHP, Postgres, JSON, CouchDB)

Identified defects and validated bug fixes (Navigator, Android/adb, Jira)

Content files validation on different LXC (Postgres, python, Ubuntu)

System Test Specialist 2014/02 – 2015/09

Genetec, Montreal

Created lab setup and test plan for Security Center (SMC/HID/Mercury devices and Windows)

Designed/executed a variety of manual tests (MS Test Manager, TFS, MS Visual Studio)

Added/edited test cases to the test suites (MS Test Manager/TFS/MS Visual Studio)

Executed/validated soak tests and communicated test results with the team (Perfmon, Event Viewer)

Identified/analyzed/reported defects and bugs(MS Test Manager, MS Visual Studio, TFS)

Validated bug fixes to Security Center software and SMC firmware (MS Test Manager, TFS, TCPView)

Worked in Kanban environment and applied QA test methods to enterprise-level software testing

Provided support to the QA team and customer service while needed

Software Test Specialist 2013/12 – 2014/02

Sagemcom Canada, Montreal

Created test environment and automated tests for XMediusFax (QA Wizard)

Executed functional/performance/load tests for XMediusFax (QA Wizard)

Identified/analyzed/reported defects and validated bug fixes to XmediusFax (Jira)

Created/maintained/triggered jobs with Jenkins

Software Quality Assurance Specialist 2012/01 – 2013/10

Accedian Networks, Montreal

Designed, built, and managed lab setup to support software development and testing (MetroNode/MetroNid)

Established test strategies and created Test Design Specification documents

Planned, developed, and automated test plans (python/Eclipse/Ubuntu)

Executed Automated Tests and validated results (pyUnit/Eclipse/Hudson)

Added/edited test cases to the automated test plans (python/Eclipse/Ubuntu)

Modified and maintained test automation framework (python/Eclipse/Ubuntu)

Identified, analyzed, and reported defects and bugs (Wireshark/TCPDump/Port/Policy/Trac)

Diagnosed issues with Wireshark and other network tools (CFM/OAM/Port/Policy)

Carried out manual tests to validate the fix to Firmware or FPGA

Worked in scrum/agile environment (VersionOne)

Provided support to the SQA team and customer service

Interests: Soccer, jogging, history, environment

References available upon request



Contact this candidate