Executive Assistant Administrative Support

Spanish

Languages

English

French

Jeisy Herrera Ramirez

EXECUTIVE ASSISTANT - ENGLISH, SPANISH & FRENCH

Work Experience

Executive assistant with more than 4 years

of experience working with international

groups. Expert in planning, supervision and

schedule management, handling

confidential information, event organization,

and internal communication. Dynamic and

motivated.

Profile

Leadership

Critical thinking

Problem solving

Microsoft Office

Project management

Written and Verbal Communication

Detail-Oriented

Skills

Hard Rock Hotel & Casino All Inclusive Resort, Punta Cana September 2017 - September 2018

VIP SERVICE AGENT

Follow-up, answering emails and telephone calls

Evaluating reservation logbooks and providing updates on OPERA PMS Handling and solving guests' complaints

Preparing daily and monthly airport transfer reports Briefing with team and supervisors

Training of interns and new staff

Greeting VIP guests upon arrival

September 2007- June 2011

ST. CROIX CENTRAL HIGH SCHOOL, UNITED STATES

Time Management Course - Cornell University

Hospitality Management - Florida Atlantic

University

PL-900 Microsoft Power Platform Fundamentals

Certification

Certificates

ASSISTANT TO OPERATIONS DIRECTOR

Melia Hotels International, Punta Cana - Dominican Republic October 2018 - July 2021

Assisting the management of the 5 hotels based in the Dominican Republic Coordinating and supervising daily hotel operations Planning of regular site inspections

Assisting in budgeting reports for each property

Follow-ups of ReviewPro, Trip Advisor, and Google reviews reports Arranging incoming FAM trips agendas

Major in Hospitality Management & Tourism

September 2013 - November 2017

PEDRO HENRIQUEZ UREÑA UNIVERSITY, DOMINICAN REPUBLIC Education

MONTPELLIER BUSINESS SCHOOL, FRANCE

Master in Marketing, Specialized in French Excellence & Luxury September 2021 - June 2023

Valedictorian graduate

FLORIDA ATLANTIC UNIVERSITY, ONLINE

Hospitality & Tourism Management Certificate - April 2020 Cel. 07 67 43 91 78

WhatsApp +1-929-***-****

E-mail: *******@*****.***

Linkedin - jeisyherrera

Based in Montreuil, France

Contact

MARKETING COORDINATOR, INTERNSHIP

Conrad Tulum Riviera Maya & Hilton All-Inclusive - Tulum, Mexico January 2023 - March 2023

Providing administrative support to the Marketing team Translate and layout information for menus, flyers, and newsletters Assisting in photoshoots and production for social media and hotel events Audit for OTAs and Hilton Platforms related to Web Content MARKETING ASSISTANT, INTERNSHIP

Melia Hotels International, Paris - France

June 2022 - December 2022

Simplify complex data into a user-friendly format such as graphs, charts, and other visual aids for each hotel

Identifying marketing trends and key opportunities suitable for the brand Supervising and participating in photo shootings scheduled each two months Participating in meetings with marketing agencies and influencers Revision of the brand portfolio and branding guidelines Providing administrative support to the Marketing and Sales team Cultural exchange activities

Swimming

Community service

Reading

Interests

Contact this candidate