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Customer Service Communication Skills

Location:
Desoto, TX
Posted:
July 03, 2023

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Resume:

Mary Carr

**** *** ******* ***** *** *****

Desoto, TX 75115

972-***-****

adx2bo@r.postjobfree.com

Summary of Qualifications:

Customer Service skills

Knowledge of FSA and HSA accounts

Clear communication skills

Attentiveness

Ability to use positive language

Knowledge of Medicare, Medicaid, and Champus/Tricare

CPT coding and computerized billing systems

Ability to motivate others in high stress environments

Excellent written and verbal communication skills

UB-92 and HCFA-1500 forms

Education:

Sanford Brown Institute (formerly Ultrasound Diagnostic School), Dallas, TX

Health Information Specialist Certificate

G.P.A.: 4.0

NCICS Certified August 2004

Kirkwood Community College, Cedar Rapids, Iowa

Licensed Practical Nurse, 1972

Professional Experience: 2016 - Present

Alorica

CSR for Payflex

HSA and FSA accounts

CSR Unemployment Nevada

CSR Unemployment West Virginia

Positive Influence

CPS

Visitation Supervisor for children in foster care

Supervise visit with parents and children

UT Southwestern Medical Center at Dallas 2005-2005

HIS

ROI Release of Information

Release of information within HIPAA guidelines to:

Patients, Providers, Insurance Co. (DDS/DARS, attorney Disability),

Legal (Affidavits, Subpoenas, and Written Depositions)

General Mills Inc., Cedar Rapids, Iowa 1978-1998

A Class Packaging Operator

Operation of various machinery in the production of food items

manufactured by General Mills Inc, in its many divisions.

Cedar Rapids Care Center, Cedar Rapids, Iowa 1977-1978

Charge Nurse

Care and supervision of fifty to seventy-five patients

Supervision and scheduling of 3-4 nursing assistants

Veteran Affairs Hospital, Iowa City, Iowa

Staff Nurse 1976-1977

Perform general nursing in this government based healthcare facility

Worked in the neurology unit



Contact this candidate