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Customer Service Quality Control

Location:
Piqua, OH
Salary:
$25+
Posted:
July 04, 2023

Contact this candidate

Resume:

Bret Peterson

Frankfort, OH *****

adx29e@r.postjobfree.com

+1-740-***-****

Authorized to work in the US for any employer

Work Experience

Landscaper

Detillions Landscaping - Chillicothe, OH

May 2022 to Present

Laborer for any and all kinds of hard work related to Landscaping, excavating, pavers, contracted jobs, maintenance of regular landscaping for hospitals and large facilities, experienced in a variety of heavy equipment. Bringing 3D models of landscaping projects to life, snow removal and equipment upkeep and repairs.

ZXL Production Line

TYKMA Electrox - Chillicothe, OH

November 2021 to April 2022

I work in the Production Line of Matty Electro building the XL Laser cabinets and lasers. I build from the ground up very large Laser systems that engrave just about anything and everything you want to Laser engrave. I Focus on the pure blueprint build of the product from the cabinet, to main power lines and circuit boards all the way to the Z and Y Axis and the Laser head itself. I do full fledged product inventory check, wiring and building accountability and checks for proper installation of these systems. Test runs of the Laser systems and calibrations as needed. I also do custom build requests of these Laser systems as well. These machines range anywhere from 20k to 250k+ each for sale worldwide depending on the models, customizations and size of Laser builds and add ons. Mechanic

Forward Air - Groveport, OH

October 2017 to November 2021

Focused on Logistics Inspections and Mechanical Repairs of all Forward Air Equipment for Trailers, Trucks and Forklifts. Have recruited 3 employees to join and make careers out of forward air that are still working here. Keep our Equipment up to DOT inspection grade repairs at all time and made sure all our Equipment was safe for our Drivers, Employees and Civilians out on the road around our Equipment. Worked with locating, prep in and out of services, daily repair quotes, part orders, customer service, accountability of equipment and inventory, moral of workforce and daily maintenance goals and completion of our equipment. Have experience in Oracle, Analysis skills, Administrative & Business Operations. Foreman

J Burns Contracting - Frankfort, OH

October 2015 to October 2017

I was one of the lead builders on multiples of projects we expertly completed. Focusing on blueprints, material handling and ordering, precise measurement's and organization of builds, daily material and tool accountability and final critics of jobs completions to customer satisfaction. Grocery Clerk and Customer Service Rep

Kroger - Chillicothe, OH

October 2013 to October 2015

I worked multiple areas of the store exercising excellent customer service, locating product, unloading product, stocking product, and performing basic accountability of inventory, and retail management duties in certain departments of customer service. Glass Packer

Pittsburgh Glass Works - Chillicothe, OH

June 2013 to August 2013

I worked with daily production guidance and was to locate, inspect, prepare, transport, and stage for loading in transportation vehicles glass products for distribution worldwide. I was currently exceeding regular production targets and was recognized as a self-starter. Press Operator

FPE - Circleville, OH

April 2012 to June 2012

I Operated a press machine to manufacture parts for distribution and assembly of manufactured products. I also exercised quality control, safety controls, inventory management, working stock and precision outputs, and facility-wide production control management. Practiced Production Protocols, Stock Management, Materials Inspection, Packing, and Manual Labor

Vitatoe Industries - Chillicothe, OH

November 2011 to April 2012

Chillicothe, OH - Manufacturing Labor Team: I located, pulled from stock, transported, and loaded onto commercial transportation, tractor-trailer body kit parts for shipment and assembly by Kenworth Trucking plant. I also practiced production protocols, stock management, materials inspection, packing, and manual labor.

Manufacturing Assembler

Riffle Machines - Chillicothe, OH

September 2011 to November 2011

I Followed manufacturing and assembly protocols using published drawings, directions, direct supervision, and instructions. I also included daily production control measures; inventory and stock management; tooling and equipment accountability; light maintenance; quality control; and teaming in the assembly of a variety of components of tractor-trailer and prime mover vehicles. Quality Control Inspector

Advantage Inspection Services - Chillicothe, OH

August 2011 to September 2011

I use to take the receipt of manufactured auto repair parts; conducting inventory; performing quality control inspections; and prepared for further shipping to commercial distribution outlet. My other duties brought towards the team included precision metrics; inventory management; preparing shipping documents; and reporting skills.

Customer Service/relations

Arby's, K-Mart, Burger King

2008 to 2011

as a source of income throughout my high school years. Accountability and responsibility; retail operations; high volume/high pressure production environments; customer service/relations; teaming and mission-oriented leadership roles was also practiced and learned throughout the years working at the service industry jobs.

Education

Few credits shy of Associates in Business

Ohio University Of Chillicothe

2014 to 2017

High school diploma in Mathematics

Unioto High School - Chillicothe, OH

2008 to 2011

Skills

• Machining

• Quality control

• Inventory control

• Materials handling

• Quality inspection

• Manufacturing

• Stocking

• Automotive repair

• Tooling

• Organizational skills

• Leadership

• Assembly

• Customer service

• Mechanic experience

• Maintenance

• Moving

• Production management

• Packaging

• Tractor-trailer

• Safety plans

• AS400

• Computer skills

• Freight Experience

• Delivery Driver Experience

• Mechanical Knowledge

• Communication skills

• Negotiation

• Sales

• Landscape maintenance

• Groundskeeping

• Irrigation

• Hardscape

• Lawn care

• Gardening

• Landscaping

Certifications and Licenses

Driver's License

Assessments

Basic attention to detail — Highly Proficient

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Verbal communication — Proficient

July 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Automotive maintenance — Familiar

July 2021

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Familiar

Basic maintenance and repair — Proficient

July 2021

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Filing & organization — Familiar

July 2021

Arranging and managing information or materials using a set of rules Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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