R E S U M E

Mobile: 818-***-****

Email: adx29a@r.postjobfree.com

Los Angeles California : P. O. Box 91605

**** **** **** ****** **

PERSONAL DATA:

Name : Marita S. Bansale

Telephone : 818-***-****

Present Address:7015 good land ave.Nort Hollywood California

Date of Birth : October 15, 1969

Place of Birth : Navotas Rizal, Philippines

Sex : Female

Status : Married

Religion : Roman Catholic

Citizenship : Filipino

Height : 5'6

Weight : 135 Lbs.

Language/Dialects : English/Filipino

Passport No. : P2717399B Expiration Date: August 4, 2029

SKILLS:

-SABER System

-ALTEA System

-Departure Control System (DCS)

-Saudi Arabian Check-in System

-Passenger Handler System V9.0

-Amadeus Swift-E

-Computer Literate

EDUCATIONAL BACKGROUND:

Education Level : B. S. Commerce Major in Accounting

School/University : National College of Business Arts

Address : Quezon City, Philippines

Education Level : Primary and Secondary

School/University : San Isidro High School

Address : San Isidro Leyte, Philippines

TRAINING AND SEMINARS:

- August 1, 2010 - IATA Dangerous Goods Regulation CAT-09 - ADAS

- August 19, 2009 - Quality Management System / Airport Emergency Plan - ADAS

- RAMP Safety and Security / Human Factors

- 2008 - Customer Service Program - Biz-ability (ADAS

- Dec. 15-16 2007 - Check-in - Service Quality Centre

- Dec. 1, 2007 - Dangerous Goods Handling for Passenger Services- Saudi Airlines

- Nov. 18, 2006 - Dangerous Goods Handling for Passenger Services- Saudi Airline

- Oct. 25, 2004 - Dangerous Goods Handling for PAX/SVCS/Personnel - Saudi Airlines

- April 24-29, 2004 - DCS Check-in - Gulf Air

- Customer Service Delight

- Basic Flight Handling

- Detection of Travel Documentation Abuse

EMPLOYMENT HISTORY:

Position : Customer Service Agent

Duration : July 2013 – November 2020

Company : Etihad Airways Ground Handling (Abu Dhabi International Airport)

Duties & Responsibilities :

Ground handling of Etihad airways flights, monitoring passenger loads and baggages discrepancies,

coordinate with catering to ensure the meal are tally to the passenger load, supervise and monitor check-in agent activities, handling delayed flights and mis-connection passengers, ensure to dispatch the flights on time and without any discrepancies.

Position : Passenger Service Agent

Duration : June 29, 2002 – July 31, 2013

Company : Abu Dhabi Airport Services (Abu Dhabi International Airport U. A. E)

Duties & Responsibilities :

Responsible in check-in and boarding to all airline’s passenger and confirm with passengers that the baggage is safety in dangerous goods as per airport and airlines security policies. Make necessary preparation with regard the flights to ensure all check-in counters are ready to open on time. To ensure and double check all passengers details are accurate against their travel documents and passport for safety policies before accepting for check-in and boarding. Ensure to dispatch the flights on time and without any discrepancies. Study the profile of flights inbound, outbound, transfer, onward connection and special needs of the passengers. Dealing passenger’s baggage excess and check-in baggage.

Position : Sales Lady

Duration : 1995 – 2000

Company : Abu Dhabi Duty Free (Abu Dhabi International Airport U. A. E)

Duties & Responsibilities :

Responsible in sales retail, handling of cash register, inventory and stock taking, dealing with Duty Free customers, products arranging and preparation.

Position : Accounting Clerk

Duration : 1992 – 1994

Company : FAR EAST BANK - Philippines

Duties & Responsibilities :

Responsible in verifying consistency and mathematical accuracy of invoices, account codes and financial amounts, performing quality assurance, checks on hard copy, electronic time sheets and expenses report, tracking and registering advances, compiling and sorting documents as well as calculating and verifying amounts.

REFERENCE AVAILABLE UPON REQUEST

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