Customer Service Inventory Management

SYED AFROZ

Phone: +974-********

Email: **********@*****.***

Visa Status: Transferrable Visa

Doha-Qatar.

Summary:

Detail-oriented and highly organized Storekeeper with 4 years of experience in an automobile spare parts retail store. Proficient in managing inventory, receiving and processing shipments, and ensuring timely and accurate order fulfillment. Dedicated to maintaining a clean and organized store environment while providing exceptional customer service.

Professional Experience:

Al Utaif Auto parts, Dammam, Kingdom of Saudi Arabia (2018 - 2021)

• Manage inventory levels by conducting regular stock checks and placing orders to replenish low or out-of-stock items.

• Receive and process incoming shipments, verifying contents against packing slips and purchase orders.

• Organize and maintain the store's stockroom and sales floor, ensuring that all products are properly labeled, priced, and displayed.

• Assist customers with finding and selecting the appropriate parts for their vehicles, providing product recommendations and answering any questions they may have.

• Process customer orders and transactions using the store's point-of-sale system, including handling cash and credit card payments.

• Monitor sales and inventory levels to identify trends and adjust purchasing and stocking strategies accordingly.

• Assisted Storekeepers with inventory management, receiving and processing shipments, and maintaining store organization.

• Provided customer service by answering phone calls, responding to emails, and assisting customers in-store.

• Trained new employees on basic store procedures and policies. Education:

• Secondary School, National High School, Nizamabad, India (2011). Skills:

• Inventory management

• Shipping and receiving

• Customer service

• Point-of-sale systems

• Cash handling

• Attention to detail

• Organization

• Teamwork

Languages Known:

• English

• Arabic

• Hindi

• Urdu

• Telugu

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