Lead Bartender

TYSE MAESTAS

Scottsdale, AZ ***** 725-***-**** ********@*****.***

Skills

Excellent Communication Skills, Classically trained Craft Bartender, Extensive cocktail knowledge, Great Customer Service and team skills

Problem Resolution

Computer Skills, Detail Oriented

Sales

Management/Lead experience

Great with Cocktail recipe and menu knowledge

memorization

Outgoing and personable

Point of sales/Cash handling

Reconciling Cash Drawers

Classic Cocktails

Spirits Knowledge

Professional Summary

Confident that my skills and experience make for a strong candidate for any position that requires exceptional customer service and sales skills, as well as a deep knowledge of the craft cocktail industry. Experienced Shift Manager highly effective at keeping operations running smoothly while producing a high quality product. I pride myself on being a motivated individual looking to learn and grow within a company, constantly seeking ways to improve on these skills and knowledge. When I am working behind the bar and interacting with customers, I remain dedicated to providing the best possible experience for everyone I encounter. In addition to superior customer service skills and cocktail knowledge, I am also highly organized and detail-oriented. Able to multitask, and always looking for ways to streamline and improve efficiency. I believe that my passion, dedication, and hard work ethic make for an ideal candidate for a bartending position. I look forward to the opportunity of contributing this passion to a dynamic team. Accomplishments

BarSmarts Certified, “Tales Of The Cocktail” top 50 best cocktail bars in America 2022, Article featured in

“Distillers Magazine”

Work History

Lead Executive Bartender/Shift manager 05/2018 - 06/2023 Jammyland Craft Cocktail Bar and Reggae Kitchen, NV – 1121 S Main Las Vegas NV Provide outstanding guest experience

Maintain bar cleanliness, Follow proper sanitation and hygiene standards Build drinks with efficiency while maintaining a consistent high quality product Follow proper measurements and recipes

Performed opening and closing duties, set up for shift, prepare cash drawers, and take inventory. Trained and mentored new employees

Oversee quality compliance with company standards for food and services Barback/Host 09/2017 - 05/2018

Jammyland Craft Cocktail Bar Reggae Kitchen – 1121 S Main Las Vegas NV Coordinated with servers and bartenders to maintain smooth operation of bar area. Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift. Greeted customers and provided friendly, knowledgeable service. Replenished Wells. Made all required Syrups, garnishes, and juices Assisted in setting up and breaking down bar

Subject Matter Expert 01/2016 - 11/2016

Knoah Solutions, NV

(SME)- Huawei

Coach agents on providing excellent customer service Relieve agents of escalated phone calls

Correct time cards

Handle corporate email accounts.

Receptionist/Front Desk Associate 08/2011 - 10/2015 D-ink Laser Center Albuquerque NM

Greet incoming clients, schedule appointments and remind customers of upcoming appointments Educatecustomers on sales and services

Handle all financial transactions, along with clients post treatment Education and References

Coworker/Friend

Laityn Serna - +1-702-***-****

Coworker/Friend

Jessie Cruz - 702-***-****

Owner/Manager

Allan Katz - 631-***-****

Owner/Manager

Danielle Crouch - 707-***-****

Some College (No Degree)

Albuquerque High School - Albuquerque, NM

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