MARK MILNE, JR.

*** ********** ****** 505-***-**** adx1qw@r.postjobfree.com

To Whom It May Concern:

I have experience in 5 years of law enforcement dispatch, having to be able to learn fast and ability to maintain professionalism in stressful situations. I worked with multi software programs throughout my security and law enforcement career such as Microsoft Office Suite, Kody and closed circuit cameras. A year experience; working with multiple software such Facebook WIKI, Quip, CCure Monitor and Administration, and Microsoft Outlook. I have provided excellent customer service throughout my entire careers.

Sincerely,

Mark Milne, Jr.

Mark Milne, Jr.

242 Carpenters Circle

Dulce, New Mexico 87528

505-***-****

adx1qw@r.postjobfree.com

Security officer with 5+ years, Correctional Officer 5+ years of experience. Excelling in customer service, report writing, investigative skill set, maintaining the utmost confidentiality, keeping daily log of activities.

Professional Experience

Mark Jr Travel Dulce, New Mexico

Travel Agent April 2022-Current

Provide excellent customer service

Assist customers in their travel needs whether it is for a weekend getaway, family reunions, business trips and more

Chevron (Navajo Nation Oil and Gas Corporation) Kayenta, Arizona

Shift Leader November 2020-April 2022

Provide excellent customer service

Assist customers in finding products

Stock shelves as needed

Stock walk-in cooler as needed

Complete daily chores

Complete weekly chores as assigned

Attend personnel meetings

Hillcrest Park Condominiums Albuquerque, New Mexico

Security Manager March 2019-November 2020

Provide excellent customer service to local on-site and visitors

Assist residents in retrieving packages left by postal services

Make shift schedule for security officers

Provide training to new hires

Assist in hiring process: in reviewing candidates, scheduling interviews, two process interview, assign equipment.

Review Daily Activity Logs and Incident Reports

Review lapel camera footage

G4S Facebook Data Center Albuquerque, New Mexico

Security Officer April 2018-March 2019

Observe and report any suspicious activity

Keep daily activity report (DAR) of posted duties

Familiarize each post site with reading post duties

Complete online training courses via email

Attend briefing before start of every shift

Check assigned post equipment assuring it is in good working condition

Part-time SOC Operator

Dispatch Security Officers to calls as needed using issued radio.

Monitor CCURE for unusual occurrences.

Keep DAR of radio traffic and phone as needed.

Check assigned post equipment assuring it is accounted for and in good working condition

Refer to Facebook Wiki daily for any activities that may occur.

Lovelace Medical Center Albuquerque, New Mexico

Security Officer February 2017-April 2018

Log daily activities

Use radio for communication

Perimeter checks by foot and security assigned vehicle

Conduct campus check routinely

Attend meetings and trainings as scheduled

Provide excellent customer service

Report writing as deemed necessary for events that occurred using Microsoft Word

Muckleshoot Bingo Hall Auburn, Washington

Security Officer July 2014-May 2016

Provide the utmost customer service, attend department meetings and trainings

Maintain daily log activities, escorting various employees to and from department with currency

Observe and report any suspicious activity

Conduct facility checks every hour

Jicarilla Apache Nation Dulce, New Mexico

Correctional Officer July 2006-July 2014

Maintain confidentiality of facility and staffing

Assist facility nurse passing out medication when needed, transport inmates when needed to seek proper treatment in other nearby facilities

Attend necessary trainings and meetings

Conduct facility checks periodically, maintaining a daily log of activities

Assist in passing out meal, laundry and toiletries to inmates

Search and place inmates into proper category cells

Certifications

80 Hour Basic Detention/Correction Officer Course for Rio Arriba County

Sexual Assault Services of Northwest New Mexico

Prepare Training Foundation Course

Basic Correctional Officer Training Program for Bureau of Indian Affairs

American Heart Association CPR, AED and Basic First Aid

Crisis Prevention Institute- Nonviolent Crisis Intervention

Security Guard Registration Level 1

Security Guard Registration Level 2

Additional Skills

Expert Microsoft Suite

Expert Sleuth

Expert Cyrun

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