Customer Service Representative
Resume:
MICHAELA ANN LOEBEL
**************@*****.***
EDUCATION - Bachelor's Degree
University of Nebraska-Lincoln, NE
Major: Psychology
Graduation: May 2019
EDUCATION - Associates Degree
Southeast Community College Lincoln, NE
Computer Information Technology
Applications Development
June 2022- PRESENT
STUDENT-ATHLETE
Nebraska Women’s Soccer - Big 10 Athletics, Division 1 June 2014 - May 2019 Walk-on to scholarship player to professional athlete TRANSFERABLE ATHLETIC SKILLS
● Time management, Hard-working, Excellent Communicator, Organizational, Continuous Learner, Teammate Mentality, Resilient, Service-Minded, Adaptable, Goal- oriented HONORS/AWARDS/ACTIVITIES
● Outstanding Female Athlete of the Year, Geneva High School, Geneva, IL - 2014
● Tom Osborne Citizenship Team 2014 - 2019 - an awarded for volunteering in community
● Big Ten Women’s Soccer Sportsmanship Award - 2018
● Sam Foltz Hero Leadership Award 2019 - awarded for service work, only given to 27 athletes every year of all UNL sports female/male
● Played professionally and helped lead the team to promotion in Iceland Work Experience
● Nelnet/Home Advisor - Customer Service Representative Outbound August 2019 - November 2019
● American Senior Benefits - Life and Annuities, Sickness, Accident and Health Insurance Producer/Broker
May 2020 - May 2021
● Cold-calling, appointment setting, building clientele, referrals, 100% commission, during Covid
● Selling Medicare supplements, dental, cancer, life insurance
● Professional Athlete
Iceland- FHL
May 2021- August 2021
● Led team to promotion as holding midfielder
● Training for professional soccer May 2019 - August 2022
● Student in Associates in Computer Information Technology Applications Development
August 2022 - PRESENT
TECHNICAL SKILLS / COURSES TAKEN
● Linux - PUTTY, shell scripting, batch scripting, PC Operating systems INFO 1171
● Command Prompt/Terminal - PC Operating systems INFO 1171
● Python - Programming Concepts INFO 1214
● DBMS - Microsoft Access / SQL / noSQL - Microsoft Applications BSAD 1010
● Technical Design of Database - Database Concepts INFO 1411
● Microsoft Office - Microsoft Applications BSAD 1010
● Networking (Wireless/Wired, Packet Tracing) - Networking Concepts INFO 1281
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