Customer Service Data Entry
Resume:
NICOLE WILLIAMS
Little Rock, AR *****
************@*****.***
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Reliable and Punctual
MS Office
Practice Management
Data Entry
Creative Problem Solving
Verbal and Written Communication
Attention to Detail
Client Engagement
Relationship Building
Decision Making
Customer Service
Money Management
Inventory Management
Product Knowledge
Item Ticketing and Pricing
Safety and Cleanliness Standards
Strong Communication and Interpersonal Skills
Experience
November 2021 - Current
WALMART - Little Rock, AR
Associate
Updated inventory and production information using warehouse management systems and scanner guns.
Built and maintained relationships with peers and upper management to drive team success.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Organized store by returning merchandise to proper areas and restocked displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Placed special orders or called other stores to find desired items.
Maintained records related to sales for store management.
June 2013 - November 2019
Conway Human Development Center - CONWAY, AR
Behavioral Health Technician
Documented behavioral incidents to keep accurate records.
Documented patient behavior, interventions completed and patient response to interventions.
Completed patient reports daily and submitted to management for evaluation.
Established and maintained professional working relationships with clients, staff and public.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Educated clients on important life skills, housekeeping and food preparation.
Completed daily client rounds and tracked client movements.
Assisted with execution of client activities, support groups and field trips.
Documented patient interactions in compliance with HIPAA requirements.
Engaged clients in therapeutic groups to promote coping skills, education and life skills.
Participated in treatment planning by helping to identify patients' problems, needs and strengths.
Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
Bathed, fed and dressed patients based on individual abilities.
Interviewed new patients to complete admission forms and assess mental health status.
Education and Training
May 2010
JOE T ROBINSON Little Rock, AR
High School Diploma
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