Customer Service Data Entry

ONEIL GRINAM

850-***-**** PANAMA CITY BEACH, FL, 32407 adx1k3@r.postjobfree.com

S U M M A RY

Successful Restaurant General Manager with 3+ years of experience in the hospitality industry. Skilled in leading teams, managing operations, and developing successful business plans. Excellent problem-solving and communication skills. P R O F E S S I O N A L S K I L L S

Awareness of local, state, and federal health and sanitation laws Restaurant Management

Basic training, coaching, and development techniques Data Entry

MS Office Suite (Word Excel PowerPoint)

Food & Beverage

Project management

Quality Management

Food Safety And Hygiene

Food Handling

Employee Management

Inventory Management

Inventory Counting

Customer Service

Reporting

W O R K E X P E R I E N C E

Manager, All Other Apr 2020 - Present

Steamboat Grill Santa Rosa Beach, FL

Investigated and resolved complaints regarding food quality, service or accommodations. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the to-go window and sales register quickly and efficiently.

Maintained a clean and safe environment, including the kitchen, bathrooms, building exterior, parking lot, dumpster, and sidewalk. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination. Performed food preparation or service tasks such as cooking, clearing tables and serving food and drinks as necessary. Completed kitchen schedules each week and placed food, produce and liquor orders as needed. E D U C ATION & C E R T I F I C ATIONS

Certificate : Cyber Security Technician Sep 2016

Excelsior Community College, Kingston, Jamaica

Certificate : Introduction to Programming Jun 2015 Excelsior Community College, Kingston, Jamaica

Certificate: Network Technician May 2014

Excelsior Community College, Kingston, Jamaica

Certificate: IT Fundamental Specialist Jan 2014

Excelsior Community COllege, Kingston, Jamaica

High School Diploma May 2013

Dunoon Technical High School, Jamaica

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