Customer Service Representative
Resume:
David M Miguel
Fort Wayne, IN 46825
*********@*******.***
Profile:
A highly skilled Customer Service Representative, Electronic Delivery Coordinator, Treasury Management, Customer Service Commercial Assistant Manager and Business Funds Specialist with fifteen years of experience in the Banking and Financial industry. Broad knowledge in communications and leadership skills. Knowledge in administrating Customer Service Representatives, Sales Persons, Private Banking, Commercial Banking and Branch Personnel. Areas of Interest:
• Excellent customer relations skills
• Problem solving skills
• Organization and time management skills
• Leadership skills
• Excellent communication skills
Professional Experience:
Capstone Logistics
Warehouse Luger
PepsiCo
Seasonal Driver
Distribution
Merchandiser
• Assist drivers in merchandising and distribution of Pepsi products in northeast Indiana. STAR Financial Bank
Business Funds Specialist, 2018-2019
Customer Solutions Commercial Assistant Manager, 2015-2018 Treasury Management, 2015-2016
Private Banking Specialist, 2014-2015
Electronic Delivery Coordinator, 2006-2014
Customer Service Representative, 2004-2006
Technical Skills
• Internet savvy
• Proficient in Microsoft Word, Excel and Outlook
• Jack Henry, Xperience, FIS Image Centre, ITS Central National Bank, Q2 Ebanking Education
• Indiana Purdue University of Fort Wayne, AS Degree Organizational Leadership and Supervision Pending 1997-2004
References: Available upon request.
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