Muriel S. Franks
Risk Compliance Analyst
Contact
************@*****.***
Education
Professional Summary
Risk and Compliance Analyst with over 5 years in the in the financial industry. Planning, writing executing and coordinating updating policies. Monitored industry trends, evolving financial crimes related typologies, and regulatory enforcement orders/regulatory changes that within the SEC federal banking regulations. Summarized complex matters for peers, partners, and management, and share data interpretations through written reports and presentations. Conducted account reviews. Investigated and escalated suspicious activity cases.
Saint Louis Community College@ Forest Park,
Associates of Applied Science Degree/ Criminal Justice /Law Enforcement
University-Missouri Saint Louis
Criminology
Bachelor of Science Degree
Criminology/ Psychology
Expected 12/23
Skill’s
OUTLOOK
WORD/ EXCEL
POWERPOINT
ONENOTE
ACCESS
SHAREDPOINT
NERC
AMEG
SQL
Python
Experience
Present
Security Operations Compliance Analyst* Garda World Security Services
First line of defense against Cybercriminals
Real time Security Analysis and Security incident investigations.
Actively monitor security threats and risks involving customers' infrastructure NERC public utilities company
Providing threat and vulnerability analysis
Investigate, document, and report information security issues and emerging trends.
Analyze and respond to previously undisclosed software and hardware vulnerabilities.
Ensures that cybersecurity plans, controls, processes standards policies and procedures are aligned and configured to detect threats.
April 2021- April 2022
Corporate Risk Compliance * Randstad
CRG Compliance, the Internal Review team managed and organized data, supported components of the Compliance Program Policy related to identification, assessment, evaluation, and reporting of Compliance risk. Z and R regulations Fraud, Sanctions broker dealer and brokerage accounts
Complied with regulations, laws, and guidelines, whether internal or external. Its function is to prevent, detect and address all deviations, illegalities, and nonconformities in the company's operations.
BSA and AML and fraud typologies to search for red flags and patterns of high-risk activity in complex data sets.
Create queries that can be used to identify high-risk activity.
Monitor industry trends, evolving financial crimes related typologies, negative news, and regulatory enforcement orders/regulatory changes.
October 2020-April 2021
Compliance Claims Analyst *Robert Half
Investigated fraud cases, evaluated, negotiated, unemployment short/ long term disability claims. Data Analytics/ Dispute resolution
Reviewed lost-time workers compensation and mid-level liability and/or injury claims documentation submitted by claimant to determine eligibility to receive benefits.
Managed litigated claim files and worked closely with arbitrators to resolve discrepancies.
Maintained well documented claim files, ensure files are reserved accurately, and reported appropriate claims for further review.
January 2020-April 2020
Quality Assurance Analyst * Robert Half
Reviewed assigned cases on a backlog of customers complaints on brokerage accounts.
Developed fair solutions for the client and the firm in compliance with FINRA and the rules and regulations of the bank.
Reviewed and monitored Internal Controls to prevent money laundering and terrorists financing.
January 2018-January 2020
Compliance Analyst • US Bank, Bancorp
Performed risk analysis on moderate to high-risk accounts and entities to ensured that they complied with federal SEC. Financial Crimes, Operational Risk, Fraud, Cybersecurity governmental regulations restriction and limitations.
Investigated and documented complaints. Responsible for the oversight and policy
Identified security breaches, made recommendations, and produced policies for present and future risk.
Monitored Security statistical compliance master data & records regarding production and security of documents.
Analyze state letters of intent (government contracts) to identify and document changes impacting company compliance with state Departments of Revenue requirements.
Compile state compliance requirements in a logical and consumable format for use by other groups and departments.
Directly support the state program manager in preparing and reviewing state letters of intent.
March 2017-October 2018
Claims Examiner *MetLife Auto & Home (Part-time)
Initial point of contact for insured filing Auto, Home/ Life Insurance claims
Evaluated and analyzed documentation thoroughly to determine claim processing according to policy/certificate provisions and state regulations with limited authority limits.
Assisted and retrieved policyholders account information.
Corresponded verbally and in writing with claimants, beneficiaries’ medical providers, medical examiners, and law enforcement attorneys, trustees, executors, and others to adjudicate claims.