Social Work Case Management
Resume:
Linda Clay *
Linda M. Clay
adx1ig@r.postjobfree.com
EXPERIENCE
May 2019 – Current Cook County Hospitals and Health Systems Chicago, IL
Social Work Care Coordinator
Care Coordination for Waiver Program
Face-to-Face visits (prior to Pandemic/currently telephonic visits)
Conduct Interviews
Coordinate Services
Complete Assessments, Care Plans & Service Plans
Communicate with Primary Care Physicians (PCP)
Follow up ER/Hospital visits
Communicate for Home maker services
Schedule standing order Transportation
Order DME supplies as needed
Conduct Quarterly& Annual visits
Conduct 30-day High Risk Wellness Check-In’s
Documented findings in Care Management System
Dec 2018– May 2019 Maxim Healthcare (Contractor)
Chicago, IL
Social Work Care Coordinator
Care Coordination for Waiver Program
Conduct home and community base Interviews/Services
Complete Assessments
Service Plan’s/Care Plan’s
Assist with Referrals:
PCP appointments
Personal Asst./Home maker services
Behavioral Services
Transportation
Equipment’s/Supplies, etc.
Documented findings in Care Management System
Linda Clay 2
July 2017 – Dec 2018 Volunteers of America
Chicago, IL
Service Coordinator
Provide services to homeless individuals
Coordinate Home & Community based services
Psycho- socials
Waiver program (Aging & Disabled) Veterans
Intake/discharge
Assessments
Referrals
Care Plans
Counsel through health care process
Re-certification's
Appeal process
Document all communication
April 2016 – July 2017 Trilogy Behavior Healthcare Chicago, IL
Transitional Coordinator, QMHP/MSW
Intake/Admission/Discharge planning
Coordinate care for Elderly/disabled/Chronic Disease(s)
Long Term Care Coordination (Colbert/Williamson)
Superb Interpersonal-Skills/Resources/Referrals
Case management/Counseling
Skill building
Individual Recovery Plan (IRP)
Mental Health Assessment (MHA)
Medicaid documentation /Title 132 & Medicare
Document all communication
August 2013 – December 2016 in school for MSW
July 2013- January 2014 Aunt Martha’s Youth Services (Temporary position) Park Forest, IL
Assistant Program Manager
Supervised staff and Youth on the
Milieu
Admissions/Discharge planning
Administrative/Clerical
Assisted with acute care youth/families
Individualized Educational Program (IEP) Assessments Provided case management/counseling services
Crisis Intervention
Court hearings
Documentation all communication
Linda Clay 3
April 2005- July 2013 Thresholds Rehabilitation
Chicago, IL
MHP/Community Support Specialist II
Case managed Elderly/ Disabilities w/dual diagnosis
Screenings
Coordinated eligible Services
Admissions/Discharge planning
Assessments
Re-certification's
Administrative/Clerical
Assisted with obtaining housing
Psycho social Assessments
Conducted weekly client visits
Medicaid documentation Title 132/Private Insurance
Crisis Intervention/Counseling
Document all communication
Internships
July 2015 – April 2016 Sertoma Center Inc,
Matteson, IL
MSW Intern
Facilitated Groups for adults diagnosed with dual diagnosis
Intake
Admissions/Discharge planning
Assessments
Referrals
Conducted Individual Therapy sessions
Medicaid documentation/Title 132
Practice continuous Code of Ethics
Demonstrate knowledge of social work morals and values
Insurance verification
Receive weekly supervision from licensed psychologist
Crisis Intervention
Documentation
August 2014 – May 2015 Ford Heights Community Services Ford Heights, IL
MSW Intern
Demonstrated knowledge of social work values and ethics
Continuous practice of code of ethics
Provided case management to individuals
Educated clients on budgeting skills
Connecting to outside Resources
Administrative/Clerical
Employment & Housing referrals
Intake
Documentation
Linda Clay 4
PROFESSIONAL ORGANIZATIONS: MEMBERSHIPS AND
AFFILIATIONS
2013 – Present National Association of Social Workers 2009 – Present State of Illinois Registry
2005 – Present Mandated Reporter
EDUCATION
August 2013 – Dec 2016
June 2009 – May 2013
Core Competencies:
• Excellent oral and written
communication skills
• Excellent administrative
skills
• Exercise respect and high
levels of integrity
• Meet deadlines with
consistency and accuracy
• Work well independently
or in a Multidisciplinary
team environment
Governors State University, Chicago, IL
MSW @ Accredited Program & currently
Eligible for License
Chicago State University, Chicago, IL
Bachelor of Arts w/Psychology focus
Software Proficiency:
• Cerner
• Passport
• CMIS
• Microsoft Office 365, Word, Excel
• Power Point, Outlook, Texture, ADP
• Web-cm
• Citrix
• Care-logic
• Switchboard
• Tracking system
• Service Point
• HMIS
• Google Chrome
• Fax, Scan, Xerox
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