Service Representative Customer

Katie Marie Turner

*** **** ***** **** *********, Florida 33837 – 502-***-****

Qualifications Summary

Retrieval and analysis of medical information and referral of cases to appropriate medical personnel for treatment, for provider of integrated health solutions. Administrative support experience working in engineering consulting firm where interpersonal and organizational skills were vital. Trustworthy, reliable and careful; designated client relations representative for project coordination and financial management. Popular with clients and co-workers—humanities background combined with business expertise; commitment to excellent service. Prior experience in retail sales.

Client Relations

Accounts Payable /Receivable

Word Processing

Filing and

Data Management

Telephone Reception

Supply Management

Experience Highlights

Retrieval and transport of medical specimens

Specimens of various size and quality from physicians’ offices and hospitals for testing

Support for Health Care Providers

Coordinating case referral to medical specialists for integrated health provider

Administrative Support for Engineering Firm

Versatile support to President of engineering consulting firm

Coordinating field services of technicians and engineers

Assisting with accounts payable and receivable, and banking

Word processing for project reports, job reports and proposals;

Fielding client enquiries and coordination with clients for engineering services.

Retail Sales and Service

Cashier and maintenance of counter area and retail items

Information management for large book/music store, for best sellers and perennial favorites

Inventory management

Field customer enquiries and place special orders

Manage retails sales desk and cash receipts

Employment History

Gate Assist/Agent,

SP+/Bags,

Orlando, FL (12/05/22-present)

Dispatcher/Scheduling, Deatrick Engineering Associates Inc, Orlando, FL (05/2021-01/10/22)

Mail Room Clerk, Ricoh USA, Louisville, KY (07/2020-05/2021)

PATIENT SERVICES REPRESENTATIVE, NFUZION/ANTHEM, Louisville, KY (12/2019-03/2020)

PATIENT SERVICES REPRESENTATIVE, CFA STAFFING/CONDUENT, Louisville, KY (09/2019-12/2019) .

MERCHANDISING EXECUTION TEAM, HOME DEPOT, Louisville, KY (05/01/2018-Present)

ROUTE SERVICE REPRESENTATIVE, QUEST DIAGNOSTICS, INC., Louisville, KY (09/2013-11/2017)

CUSTOMER SERVICE REPRESENTATIVE AND COFFEE HOSTESS, THORNTON’S, INC., Louisville, KY (12/2011 –8/2013)

CUSTOMER SERVICE REPRESENTATIVE, SPEEDWAY SUPREAMERICA, LLC, Louisville, KY (4/2010 – 3/2011)

CLINICAL ADMINISTRATIVE SUPPORT, SHPS, Louisville, KY (6/2008 – 4/2009)

OFFICE MANAGER, Hagerty Engineering, Inc. Jeffersonville, IN (10/98 – 5/08)

SALES ASSOCIATE, Hawley-Cooke Booksellers, Louisville, KY (10/96 – 10/98)

SALES ASSOCIATE, Nanz and Kraft Florist, Louisville, KY (Fall 93 – Spring 94)

Education & Training Community Involvement

University of Louisville (1991-96)

B.A., Humanities [Liberal Arts Studies]

3.34/4 Cumulative GPA

MS Word, MS Excel, MS Power Point

Quattro Pro, WordPerfect, Quattro Pro,

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