Customer Service Project Manager

Teon M. Ticey

***** * ***** ******** ***

Chicago IL 60628 **************@*****.***

Cell: 773-***-****

Home:312-***-****

Summary of Qualifications:

Hard-working individual who exhibits great Team-Leader abilities. Exceptional Organization, Customer Service, Communication, Custodian and Building Maintenance Skills.

Experience:

Chicago Housing Authority

2018- Present

Project Manager 1

•Preform all duties necessary to manage vacant lands and commercial properties.

•Supervise staff at commercial properties such as Custodian crews and Security guards.

•Approve time off request, Monitors Performance Evaluation.

•Communicate with vendors to assure building preventive maintenance is complete.

•Drive Chief of Staff to meetings at different location as needed.

Chicago Housing Authority 2016-2018

Fleet Management

•Assists staff in planning of automotive repair and maintenance.

•Communicates with internal and external partners to maintain up-keep of vehicles.

•Assists with special projects and performs other duties and tasks as assigned.

•Assures that insurance cards, gas fuel sheets, and maintenance reports are properly filed.

Chicago Housing Authority 2014-2016

Set-Up Tech

•Assisted with snow removal using plow truck or snow blower.

•Buffed and maintained floors daily basis.

•Lifted chairs and tables daily to assure room set ups were done for events.

•Trained Custodians on building Cleanliness, Maintenance and Safety.

•Made daily work assignments and prioritized work with available Manpower.

City of Chicago/2FM 2004-2013

Custodian /Facility Maintenance

•Performed acting Foreman duties for team to assure that jobs were properly done.

•Placed orders for supplies and reported any damages to property.

•Maintained building Sanitation by Sweeping, Mopping, Scrubbing, Vacuuming and Dusting

•Followed building procedure specifications for proper usage of chemicals and power equipment.

•Performed duties such as top scrubbing, waxing, stripping floors, carpet cleaning and power washing.

Education:

Dunbar Vocation Career Academy Major: Automotive Mechanics Skills:

Excellent Customer Service, Computer, and People skills; Strong team-leader abilities; Great planning and listening skills; Automotive maintenance skills. Skilled user with top Scrubber, Buffers, Carpet Machines, Power Washers

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