Administrative Assistant Customer Service

PAMELA A. GALANTE

EXECUTIVE ADMINISTRATIVE ASSISTANT

CONTACT

630-***-****

***********@*****.***

https://www.linkedin.com/

PROFILE

I am a dedicated and detail-focused leader with extensive administrative support, executive assisting, and customer service in a variety of industries. My skills in organization, implementation, critical thinking, and follow-through help free up time for executives. I have been recognized for my excellent interpersonal skills as well as thorough attention to detail and for successfully creating and implementing processes to improve efficiency.

SKILLS

CUSTOMER SERVICE

CALENDAR MANAGEMENT

EVENT PLANNING

EXPENSE REPORTS

BACKGROUND CHECKS

BANKING DEPOSITS

EXPERIENCE

Rolewick & Gutzke, P.C. (Wheaton, IL)

2016-Present

Senior Administrative Assistant / Paralegal. Prepare all Attorney correspondence efficiently. Docketing and Scheduling court dates. Successfully schedule meetings, mediations, depositions, and consultations. Organized and maintained accurate client files in online database. Handled high volume calendar appointments along with travel arrangements, expense reports, invoice, and bank deposits.

Rathje & Woodward (Wheaton, IL)

2015-2016

Administrative Assistant / Paralegal. Scheduled meetings with attorneys and clients. Responsible for billing, court pleadings, and spreadsheet records. Handled variety of communications with potential and current clients. Efficiently handled daily phone calls and client questions in a timely manner.

Rolewick & Gutzke, P.C. (Wheaton, IL)

2006-2014

Senior Administrative Assistant / Paralegal. Responsible for all attorney correspondence. Prepared legal documents, notice of filings, notice of motion, summons, discovery, subpoenas for both records and depositions. Prepared trail books. Docketing and scheduling of court dates. Provided training for new employees.

EDUCATION

Glenbard East High School

Diploma Earned - General Studies

SUMMARY

Management and leadership know me best for being honest, flexible, dependable, and engaged, working and collaborating with all levels of employees and being trusted with highly confidential information. I am a creative problem solver and strategic thinker, leveraging skills in prioritization, teamwork, and high-level judgement to complete tasks and drive results.

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