CHRISTIAN JOSEPH
BERNIDO
Effective strategic communication
skills
High-volume production capacity
Interpersonal communication
Conflict-management skills
Technical writing
Analytical skills
Copywriting
S K I L L S
15 Manunggal St., Tatalon, QC
adx16c@r.postjobfree.com
Highly motivated content writer with experience in SEO Writing, adept at creating engaging and optimized content to drive organic traffic. Combines strong writing skills with a background in Customer Service to ensuring the delivery of compelling and customer-centric content. Passionate about producing high-quality content that meets audience needs and achieves business goals.
P R O F I L E
E X P E R I E N C E
Neusoft Cloud Technology Inc. (FULL-TIME)
January 2023 - Present
EXECUTIVE CUSTOMER SERVICE
REPRESENTATIVE - POINT OF CONTACT
Provided prompt customer support with a professional, friendly, and patient attitude Diffused challenging situations using conflict management techniques. Guided co-workers on account-specific policies, procedures, and compliance guidelines Politely addressed any customers complaints escalating to management when necessary E D U C A T I O N
Polytechnic University of the
Philippines
2012 - 2016
SENIOR HIGHSCHOOL
Polytechnic University of the
Philippines
2018 - 2022
BACHELOR OF ARTS IN
POLITICAL SCIENCE
Summit Media (Summit Publishing Co., Inc.) (FREELANCE) February 2023 - April 2023
SEARCH ENGINE OPTIMIZATION (SEO) WRITER
Create high-quality, SEO-optimized content that aligns with the company's goals and target audience.
Wrote engaging and informative articles, blog posts, and website copy that incorporate SEO best practices.
Ensure that content is well-structured, easy to read, and includes appropriate headings, subheadings, and bullet points.
Optimize on-page elements such as meta tags, title tags, and image alt tags to improve organic search visibility.
Proofread and edit content for grammar, spelling, and style consistency. Manage multiple projects and meet deadlines in a freelance work environment. Summit Media (Summit Publishing Co., Inc.) (FULL TIME) September 2022 - January 2023
SEARCH ENGINE OPTIMIZATION (SEO) WRITER INTERN
Write SEO-friendly articles, blog posts, and website copy that align with the company's content strategy and target audience.
Stay updated on industry trends and SEO best practices to contribute fresh ideas and strategies to the team.
Learn and develop skills in SEO, content optimization, and digital marketing through hands-on experience and mentorship from industry professionals.