Front Desk Customer Service
Resume:
INGRID MARIA HARRIS
Grimes, IA 50111
***************@*****.***
WORK HISTORY – 2003-PRESENT
Quik Trip 2021-2023
Night Assistant Manager
Kwik Star – Grimes, IA 2020-2021
Guest Service Leader
Walmart – Grimes, IA 2018-2019
Cashier
Customer Service
Hy-Vee Food Stores – West Des Moines, IA 10/2016-2/2017
Cashier
Not working outside the home 4/2014-10/2016
Sunrise Senior Living - Erie, Pa 3/2013-4/2014
Care Manager/Activities Director
Provided daily care (i.e. feeding, grooming) for Alzheimer’s patients
Developed and coordinated social opportunities for seniors such as art, dancing, exercise
Managed activities at the front receptionist desk
Facilitated in-house mail delivery and messages for residents
Erie Insurance Group - Erie, Pa 3/2003-9/2012
Corporate Receptionist – Front Desk
Greeted customers, clients, employees and visitors
Responded to incoming telephone inquiries
Managed visitor log book
Routed all materials (legal directives, agents’ paperwork and all other deliveries, etc.) delivered to front desk
Security Employee Parking
Issued parking tags
Designed and maintained Excel database for employee parking records
Monitored front desk for the Security Department (i.e. greeting Employees, ordering office supplies and assisting Security Officers
Inside Claims Representative
Received First Notice of Loss reports from policyholders
Originated claims process for incoming claims
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