Customer Service Quality Assurance
Resume:
Regina Obafemi
*** ********** ****, *********, ***** 76002.
*********@*****.***
Profile
I combine effective communication skills with eye for details to deliver a satisfactory outcome for both customer and company. I have the ability to develop work under pressure with little or no supervision. I am currently looking for an opportunity to further my career in challenging roles.
Objective
To work in a challenging environment where my potential will be fully utilized and where I can contribute to the business growth.
Skills
●Leadership skill: experienced Team coordinator.
●Customer service skills: ability to listen to their needs and help communicate options for them in order to continuously meet those needs.
●Creativity skill: creating alternative methods in managing team members towards achieving better results.
●Communication skills: experienced in handling presentations during product awareness, facilitating KIP and team members weekly training updates.
●IT: knowledgeable in the use of Microsoft (word, office, excel, power point).
Education
Secondary School Certificate Examination (SSCE) 1997
Air force Secondary School, Makurdi, Nigeria.
Experience
POLY AMERICA 2022 - Till Date.
Parker
RESPONSIBILITIES:
●Arranging inventory in pallets.
●Product labelling
●Prepare finished products for shipment
●Monitoring production.
DONLEE FARMS
Line Lead
2019 - 2021
RESPONSIBILITIES:
●Coordination of production and packaging line
●Manage production assembly lines
●Training of line staff.
●Shipment labelling.
●Quality assurance checks.
BLUE APRON 2017 - 2019
Line Packager
RESPONSIBILITIES:
●Loading right item into container/boxes
●Ensuring products are packaged and labelled rightly.
●Checking inventory and wrapping products.
●Prepare products for packaging and shipments.
Hobbies
Reading, researching and listening to music
References
Maria Travesor 817-***-****
Manager DONLEE FARMS
Mark Jones 817-***-****
Plant Manager DONLEE FARMS
Contact this candidate