Customer Service Representative
Resume:
Shalonna Mbaye
Maplewood, MN 55119
adx0z9@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Target Headquarters Brooklyn Center, MN
Customer Service Representative 2018- 2020
Answer inbound calls
Assist customers with orders
Assist customers with product inquiries
Assist customers with troubleshooting
Assist with escalations
US Bank Fargo, ND
Service Advisor 2015-2018
Answered inbound calls
Assisted customers with accounts
Helped customers open/close accounts
Assisted customers with troubleshooting
Wells Fargo Home Mortgage Minneapolis, MN
Mortgage Consultant 2012-2014
Answered inbound calls
Processed mortgage loan applications
EDUCATION
Saint Paul College Saint Paul, MN
Finance Associate of Science 2025
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