High School Office Assistant

Tabitha Draughn

adx0wr@r.postjobfree.com

acta elem MLO aT]

PROFESSIONAL SUMMARY

Dedicated Office Assistant with over 22 successful years of clerical experience in busy office

environments achieving superior levels of administrative effectiveness. Excels in telephone

support and greeting arriving visitors. Strong knowledge of microsoft and history achieving

high data output. Maintained organized, current and efficient office records by consistently

addressing issues and keeping files properly stored. Effectively reduced inefficiencies and

storage needs by archiving aging files and eliminating redundancies. Systematic and

knowledgeable with strong attention to detail and strong work ethic.

ACCOMPLISHMENTS

* Oversaw implementation of new phone system which resulted in more cost-effective

service

* Successfully resolved more than 50 customer issues per weekly spam.

* Used Microsoft Excel to develop inventory tracking spreadsheets.

WORK HISTORY

July 1999 - December 2021

Clerical Assistant, Record Copy Services, Chicago, IL

Delivered clerical support by handling range of routine and special requirements.

Provided clerical support to company employees by copying, faxing and filing documents.

Managed records and data transfer, ensuring traceability and improving operations

through automated systems.

Composed sensitive, confidential reports and documentation.

Helped staff complete special projects by organizing documentation and supplies to

handle forecasted demands.

Received and routed business correspondence to correct departments and staff members.

Maintained organized files and stocked supplies to support team needs and maximize

performance.

Maintained records of material flow, compiling and organizing related data.

Greeted incoming visitors and customers professionally and provided friendly,

knowledgeable assistance.

Boosted file efficiency and reduced storage space with proactive management of records

and elimination of redundancy.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Responded to inquiries from callers seeking information.

EDUCATION

High School Diploma

Hertford County High School, Ahoskie, NC

Associate Of Science

Shaw University, Raleigh, NC

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