Customer Service Certified Phlebotomy
Resume:
Zar’Rhea Bryant
Cincinnati, Ohio 45225
***************@*****.***
OBJECTIVE
My mission is to maintain the order of draw in a safe and fast-paced healthcare environment where I utilize my skills to provide excellent patient care and customer satisfaction. I will use my strength of curiosity to build respectful relationships with patients, deepening self-awareness, and to promote positive outcomes.
EDUCATION & CERTIFICATION —
EXPERIENCE
December 2022
National Healthcare Association
●Certified Phlebotomy Technician
November 2022
The American College of Surgeons
Stop The Bleed Certification
December 2022
Making A Change Cincy (MAC) Phlebotomy Training Program
●Certified Phlebotomy Training
Shroder High School Cincinnati, Ohio August 16-May 20,2021
November 2022- December 2022
Phlebotomy Internship • The Christ Hospital Network
●Drew blood, conducting patient interviews, checking patients' vital signs, and transporting blood samples to the laboratory for testing.
●Techniques, along with the proper capillary puncture method. Follow accurate order of draw, perform special collections, and understand the types and functions of blood testing.
●Basic knowledge of technology (Microsoft office specifically), and the world of Phlebotomy.
●Process, label, and transport samples, in addition to reporting results. Students will also be able to apply laboratory quality and safety regulations, as well collect and handle non-blood specimens (such as urine, stool, and cultures)
●Experience simulations of obtaining swabs for culture, performing venipuncture and capillary puncture, and hematology testing.
●Applied precautions and standards to protect from pathogen exposure, including physical and chemical barriers.
●Demonstrated correct venipuncture insertion and removal
November 2022- November 2022
Phlebotomist in Training • Sticks 4 Kicks
Verified patients identification
Drew blood and processed specimens in a timely fashion
30+ successful venipuncture sticks draw on healthy and complicated human veins
November 2021-August 2022
Infant/toddler teacher • Little Arrows Childcare Center
●Responsible for looking after children and providing them with education at children's facilities. Professionals working as daycare
●Educate small children while also engaging children with them through playful interactions, motivation, patience, and creativity
April 2021–August 2021
Customer Service • Lowe’s Home Improvement
●Answering both general/specific customer questions about the company’s products/services is a key responsibility of many service agents.
●Knowledge of good customer service experience.
●Knowing the ins and outs of a company’s offerings is critical for frontline service reps. It allows them to
●Provide quick, accurate, and comprehensive responses to customers and prospects.
Referral letters Available upon request.
Contact this candidate