Shequita Williams

Washington, DC *****

adx0tk@r.postjobfree.com

+1-202-***-****

To obtain a Medical Assistant position

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

CRP, Incorporated - Washington, DC

August 2022 to May 2023

• Responding to all incoming calls inquiring about TANF, SNAP, and Medicaid assistance in the District of Columbia through DHS.

• Providing consumers with excellent Customer service.

• Being able to follow call center scripts, policies and procedures.

• Being able to navigate between multiple screens and systems to provide information to consumers. Medical Assistant

Carilion Clinic, Roanoke, VA June 2019- February 2020

• Take patient vitals

• Prepare patients for examination

• Set up for treatment procedures

• Apply splints

• Bandaging wounds

• Assist patient with orthopedic cast and boots

• Recorded patient history via Epic EMR system

• Scheduled and confirmed patient appointments

• Submitted prescription requests

• Rotate to Wound care department

• Followed HIPPA, OSHA, and FDA rules and regulations Express Employment Professionals (Virginia Therapy), Greenbelt, MD June 2018- October 2018

• Greeted patients

• Answered multi-line telephone

• Scheduled and confirmed patient appointments

• Submitted insurance claims

• Sorted and distributed mail

• Served as a key holder liaison for patients and staff

• Take patient vitals

• Maintain medical records

• Followed HIPPA, OSHA, and FDA rules and regulations Gerald Family Care, Washington, DC April 2017-October 2017

• Followed HIPPA, OSHA, and FDA rules and regulations

• Triage patients

• Prepared patients for procedures and examinations

• Collected and bagged specimens

• Performed phlebotomy

• Record patient history via Allscripts EMR system

• Assisted physician with Pap smears

• Ministered injections and medications

• Performed rapid flu, strep, pregnancy test and ear lavages Education

Diploma in Mixology

Professional Bartending School - Arlington, VA

2018

Diploma in Medical Assistant

Everest College - McLean, VA

2010

High school diploma or GED

Skills

• Experience Administering Injections

• Allscripts

• FDA Regulations

• Patient Care

Certifications and Licenses

Techniques of Alcohol Management TAM Certified Server/Seller, 2018 National Center for Competency Testing, National Certified Medical Assistant, 2011

CCMA Certification

Additional Information

SKILLS

• Knowledgeable in EMR systems and Microsoft Office

• Flexible team player with ability to effectively prioritize and multi-task

• Generate workable solutions and resolve conflicts

Contact this candidate