Customer Service Data Entry

Lynnette C. Palevoda

*** ***** **** **. *** **, Shelby, NC 28150, 980-***-**** ***************@*****.***

Summary:

LPN with 6 years of healthcare experience in medical office and surgical cosmetic and plastic surgery environment. I am searching for an exciting and motivating position where my dedication and desires to be part of a successful team can be utilized.

Skills & Abilities:

Licensed Practical Nurse – LPN, Florida license #PN5205009

Licensed Practical Nurse – LPN, South Carolina #53004

Provide excellent and compassionate nursing care

Highly motivated self-starter and takes initiative with minimal supervision

Bilingual, fluent in speaking Spanish

IV Certification & Maintenance

IV medication administration (including dosage calculation)

CPR & ACLS Certified

Surgical preparation Preoperative/Postoperative and Intra-operative patient care

Wound care & application dressing

Dispensing Medication

Utilizes the nursing process in implementation of patient’s care.

Education:

2014 – ACLS Certification

2012 – IV Certification / Maintenance West Broward Plantation General Hospital

2010- 2012 Fortis College LPN Program

2007-2009 Greenville Technical College

2006-2007 Nova Southeastern University

2003-2006 Broward Community College

1984-1985 American High School/High School Diploma

1982-1984 Carol City High School

Work History

2012 – 2017 Artistic Liposculpting & Plastic Surgery Center, Tampa Florida

Oversaw and managed number of clinical and support staff in patient care, maintaining a high level of staff moral and professionalism

Self-directed with astute judgment skills. High level of accountability

Ordered all medical supplies, instruments, surgical, and medical, patient garments, Etc.

Initiated and created all nursing staff protocol for their job detail and responsibility, including how to prepare for all the different surgeries performed at the surgery office.

Instrumental in working with DHS (Dept. of Health Services & Regulations) with corrective action plans.

Maintained all patient charts, Medical History, Medications, Postop and Preop Instructions, and other necessary paperwork

Prepared IV medicated solutions for surgery Prepared surgical instruments and sterile technique preparations for surgery

Reorganized negotiated and reduced the medical supply cost by 30% and maintained inventory control

Incorporated LPN training protocol for new hire employees

Executed proper surgical level I- III manual for office in compliance with the Florida Department of Health

Mandated Proper cleaning protocol for all surgical equipment for state inspections.

Quality Assurance- Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.

Responsible for scheduling surgery, obtaining medical clearance and lab results.

Responsible for all patients’ charts, medical history, prescriptions, preop and postop instructions

Responsible for all out of state and in state patient follow up phone calls, instructions on patient surgical aftercare.

Maintain excel spread sheet for all out of state patients and follow up phones call for up to 3 months postop.

Other Experience:

Microsoft Word Employee Training Nextech

Excel, Power Point Managing MSPA

Goldmine Insurance Verification

Maximizer Customer Service

Lawson FBO Customer Service

Payroll Data Entry

HR Knowledge PEO Knowledge

References and recommendations available upon request

Contact this candidate