Jeff Diehl

General Manager - Round Table Pizza

Rohnert Park, CA

adx0lc@r.postjobfree.com

+1-707-***-****

Self-motivated and dependable while achieving high performance with minimal supervision. Experience leading a staff

and ensuring overall success in the work place.

• Servsafe Certified.

• ABC Certified

Authorized to work in the US for any employer

Work Experience

General Manager

Round Table Pizza - Vacaville, CA

November 2020 to Present

I handle all responsibilities in the restaurant from running a fluid and functioning shift to handling all invoice and business transactions. I meet weekly and monthly quotas, make a weekly schedule, handle customer complaints, perform necessary maintenance, count inventory of the entire restaurant monthly by myself, and make personal connections with outside companies and organizations in order to bring business to the store.

Assistant Manager

Round Table Pizza - Vacaville, CA

2017 to Present

09/2017 - Current

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel

Provided leadership and direction for employees, supervising activities to drive productivity and efficiency

Trained team of 30 to deliver outstanding customer service, boosting store sales by 23% Produced monthly sales and performance reports, supporting operational planning and strategic decision making

Supported the General Manager by organizing schedules, workflows and shift coverage to meet expected business demands

Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top

sales performers to attract and retain top-quality personnel Assigned to oversee 2 different stores in the district to ensure quality of service and product, along with leading

each staff to stride towards excellency and efficiency Shift Supervisor

Round Table Pizza - Vacaville, CA

2014 to 2017

10/2014 - Current

Provided onsite training

Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Ran shifts and ensured that daily/nightly data sheets were correctly filled out and completed Oversaw food preparation, production and presentation according to quality standards Managed kitchen staff team of 12 and assigned various stages of food production Pizza Maker

Round Table Pizza - Vacaville, CA

2013 to 2014

12/2013 - Current

Handled basic tasks such as running a make line and ensuring quality of product Complied with safety and sanitation guidelines to ensure the health and wellbeing of customers and other staff

Kept stations stocked and ready for use to maximize productivity Built pizzas using proper amount of dough and quantities of toppings according to specifications Skills

• Time management

• Customer service

• Invoicing

• Organizational skills

• Sales

• Training

• Inventory

• Scheduling

• Management

• Kitchen Management Experience

• Food Production

• Food Preparation

• Profit & Loss

• Team Management

• Restaurant Management

Additional Information

SKILLS

Computer proficient Team leadership

Time management skills Invoicing and receipts

Excellent communication Customer service expert

Positive learning process Strong organizational skills

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