Don Nguyen

San Jose, CA ***** • 408-***-****

adx0ho@r.postjobfree.com • LinkedIn URL

Qualifications Summary

Document Control

Quality System & Auditing

ECOs/MCOs/ECRs

Regulatory Compliance

Agile Database

Records Administration

Mechanical Engineering

High Technology

Continuous Improvement

Engineering Assistance

Quality Assurance

Creative Problem-Solving

Key Skills

Effective Communication

Business Acumen

Attention to Detail

Team Leadership

MS Word & Excel

Professional Experience

Vital Connect, San Jose, CA 2022 – Present

Technician

Assist in production and field return efforts by carrying out various testing and operational duties. Carry out repackaging process for electronic and mobile devices. Ensure precise citations and reports by paying close attention to details. Customize device configurations to meet specific requirements of each task.

Met or exceeded medical device expectations by maintaining cleanliness and organization standards.

Adhered to best practices for documentation and job-related Standard Operating Procedures (SOPs).

Self-Employed, Milpitas, CA 2015 – 2022

Real Estate Broker

Managed numerous deals of varying complexity and ensured compliance with licensing requirements in keeping up-to-date licenses. Strengthen client’s relations and offered expert guidance to ensure seamless process for all parties. Leveraged strong negotiation and communication skills to facilitate transactions between buyers and sellers.

Achieved sales of 100M+ units by helping clients for refinancing with better rate and funding new purchase loans.

Supported clients in saving money for new loan interest rate and portfolio.

Insurance Agent

Developed and executed effective sales strategy for the insurance agency. Advised on various insurance products and coverage options. Tailored policies to meet customers’ unique needs and provided exceptional service throughout the process. Built robust network of clients through effective prospecting and marketing strategies.

Explained and educated clients about help insurance benefit. Gained health insurance coverage by understanding the tax credit base on income estimate.

Enrolled Agent

Provided comprehensive tax planning and preparation services to individual and corporate clients. Comprehended and maintained tax codes current. Collaborated with attorneys and accountants to ensure best possible outcomes for clients. Leveraged in-depth knowledge of tax laws and regulations to maximize savings and minimize liabilities.

Minimized tax liabilities for clients, while serving as a tax planner.

Ensured accuracy and detail to help client get the maximum refund.

Ultra Clean Tech, Hayward, CA 2005 – 2015

ECO Change Analyst

Took charge of ongoing enhancement initiatives and associated practices. Managed the ERP transfer process, records, and reports. Effectively utilized Agile software to analyze, approve, and execute change orders. Determined ECO impact on business, systems, material dispositions, and execution strategies. Functioned as subject matter expert on PLM applications and procedures.

Ensured consistency of data across systems during the change cycle.

Promptly resolved issues related to transfer failures and engineering document control.

Reduced processing time from submission to implementation by monitoring ECO submissions.

Additional Experience

Mechanical Engineer, Montclair Molding, Fremont, CA

Education

Bachelor of Science in Mechanical Engineering

San Jose State University, San Jose, CA

Associate of Arts

Evergreen Valley College, San Jose, CA

Engineering in Training Certificate

Sacramento, CA

Languages

Vietnamese – Native

English – Fluent

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