Service Representative

Motivated and self- driven towards success. Innovative approaches and improved solutions to business challenges both motivate and drive me. Observation, inspiration, and determination are my foundation for success. Known for having the ability to use creative techniques and always educated on new upcoming features to not only benefit within the workplace but also outside. Has the willingness to learn new techniques to maintain a successful process. Experience

Cashier, Del Taco, Moreno Valley, Ca (2014-2015)

Address: 16150 Perris blvd Moreno Valley, Ca 92551 Worked at Del Taco as a cashier in the dining room and also drive-thru. During the 6 months of working at Del Taco, I managed stocking shelves and preparing orders for the customers. Also maintain the dining room area and bathroom to the satisfaction of the customers.

Amazon Associate,Amazon Fulfillment, Moreno Valley, Ca (2015-2016) Address: 24208 San Michele Dr, Ca 92551

Worked as Temporary Associate in Inventory Quality Control Assurance scanning every tote to the location given to recognize errors that need to be resolved. Also managed time consistently and maintained audits given from higher management. Amazon associate (Inbound problem solve), Amazon fulfillment, Moreno Valley, Ca (2016-2018) Address: 24300 Nandina Ave Moreno Valley Ca 92551

Working as an Amazon associate for 3 years worked my way as a temporary (inbound prep) prepping the items before needing to be shipped such as; bagging liquids, bubble bagging glass,tapping open items. worked to different departments throughout the building such as; Inbound Dock/Dock sort (Unloading Trucks), inbound universal (sorting items), outbound end of line (reorganizing finished products), Inventory Quality Control Assurance (evaluating any quality errors), Problem Solve (Troubleshoot and resolve inventory issues), Learning Ambassador (train new hires).

365 Amazon Delivery (Delivery Driver), Amazon fulfillment, Moreno Valley, Ca (2018-2018) Address: 6250 Sycamore Canyon Blvd. Riverside, Ca 92507 Worked with a company that was based off of Amazon Fulfillment centers that packaged and created orders that were defect free and processed through Amazon associates to be made specifically for customers. The packages were then delivered to different delivery companies that work with Amazon as a whole such as 365 delivery, FedEx, UPS, etc. Each associate then fills up the truck with the items that are assigned to them and organizes boxes based on the management. Furthermore, the role is to adapt to change and successfully satisfy the customers needs while actively working from home at the moment. Zara Industrial Warehouse, Rialto, Ca (2019)

Address: 2225 N Alder Ave Rialto Ca, 92377

Responsible for new inventory placement. Prioritizing shipments and navigating through different designs, fabrics, linens based upon the customer's request. Included fast pace, hard work to maintain stats, and partnership. Worked with a scanner system to locate and calculate unprocessed orders

Customer Service Representative (Google Play Service Representative), Telus International (2019-2022) 2022 new updated resume

Customer Service Representative (Google Play Service Representative), Telus International (2019-2022) Address: 2251 S Decatur Blvd, Las Vegas, NV 89102

Traveled through Google’s different available campaigns within Telus International. Continued to assist customers with any known issue that involves apps, movies, games, or books. Understand the developer policy to ensure that the play store provides trusted resources to high value customers. Recognize quality guidelines for users apps that offer specific features and functions expected for most android users. Calculate and review the user's payment method to troubleshoot any completed transactions. Currently assist the floor with new hires to complete standard processes and set qualified expectations for the company. Education

Rancho Verde High School, Moreno Valley, Ca - Diploma, 2014 Attended Moreno Valley Community College, Moreno Valley, Ca (2 years) Skills

-Cashier - Shipping and handling - Hands on with technology

-Maintenance - Customer relations - Modeling

-Educated in solving solutions - Preparing packaging

-Acting -Patience - Adaptability - Designing/Interior decorating

-Multi Task Ability -Clear and effective communications References

Telus International: 702-***-**** Amazon Fulfillment Nandina : 951-***-**** Co-Worker: 323-***-**** Amazon Fulfillment San Michele: 866-***-**** NO THANKS GET THE APP

Edit with the Docs app

Make tweaks, leave comments, and share with

others to edit at the same time.

Contact this candidate