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Customer Service Quality Assurance

Location:
West Monroe, LA
Posted:
June 30, 2023

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Resume:

Steven Shelton

West monroe, LA *****

318-***-****

adx0g8@r.postjobfree.com

Professional summary

Meticulous meat cutter with 11 months of experience in the meat industry. Skilled at customer service and knowledgeable about multiple machines, maintenance and repair. Trained in customer service and quality assurance for top-of-the-line services. Reliable butcher assistant willing to work long hours and all shifts. Responsible and knowledgeable individuals with a knack for cutting and wrapping fresh meat of multiple varieties. In-depth knowledge of butcher’s cutlery and powered equipment, including electric grinders and band saws.

Skills

● Client interactions

● Meat weighing and labeling

● Meat industry Knowledge

● Hand Trucks

Work History

02/2022- Present Meat Cutter

Brookshire Grocery - 3426 Cypress St. West Monroe, La.

- Cut, trimmed, and ground meats such as: beef, pork, and poultry to prepare for packaging and sale.

- Cut meats to customers specifications and answer questions about specific products.

- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products.

- Maintained and stocked display cases by transporting wrapped products form work area or cooler to display cases

08/2021-02/2022 Cook

Sonic - 900 W Court St. Winnfield, La.

- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

- Setup and prepare cooking supplies and workstations during opening and closing to maximize productivity.

- Changing and sanitizing cutting boards, benches and surfaces between tasks to avoid cross-contamination.

- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

05/2021-08/2021 Lumber Yard Worker

Hunts Forest Products- 2250 Main St. Olla, La.

- Built loads and loaded trucks for outbound delivery.

- Maintaining appearance of yard and racks by disposing of trash debris and keeping stock organized

- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.

- Restocked lumber and building material to maintain adequate supplies for customers

01/2019-01/2021 Grocery Bagger/Cashier

Mac’s Fresh Market- 4755 Main St. Olla,La.

- Collected carts from parking lot and designated return locations

- Retrieved items from customers and verified prices.

- Packaged and Processed items properly for customers to successfully achieve their goals when entering the store.

- Verify sales and correct product labels if needed

- Connect with customers and better their experience in the store, resulting in improvement in reviews and customer numbers.

- Removed rash, swept, and mopped floors for professional appearance.

- Protected materials from transport by correctly packaging products in boxes and crates

Education

Highschool Diploma

LaSalle High School- Olla, La.



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