Customer Service Full Time
Resume:
OBJECTIVE
Seeking a full-time position with the company that will allow me to utilize my skills & assets, as well as enhance my knowledge.
SUMMARY OF QUALIFICATIONS
Dedicated and focused; able to multi-task to ensure deadlines are met on time. I am highly organized and detail oriented with over ten years’ experience providing excellent customer service with great enthusiasm. Also, I am energetic and self- motivated with strong communication skills. I work well independently or able to work in a team environment.
SKILLS
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Suite
WORK HISTORY
BARTENDER Element Bistro & Myth Nightclub Jacksonville, FL
September 2015 - Current
Worked Weekend and Weekdays shifts service lunch also dinner.
Took all orders quickly and accurately recording guest selections and keying them into the register.
Excellent interpersonal and teamwork skills.
Process financial adjustment request per customer’s demand based on their orders.
FURNITURE LEAD Buy Buy Baby Jacksonville, FL
May 2014 - January 2017
Support customer and internal audits with bill of sale and customer’s pay history.
Billing corrections like address, DBA asset and collateral.
Ability to train new employees on how to accurately to execute given task by management.
Did daily reports to meet expectations of management.
BRANCH ADMINISTRATOR Canon Solutions Jacksonville, FL
June 2013 – March 2015
Answered phone inbound and outbound calls while scheduling appointments.
Sent out daily packages to clients & ability to work under pressure.
Assisted the owners with daily reports to meet deadlines; self-motivated and resourceful.
Handled all escalated calls with customer complaints. Strong cultural awareness.
Process end of month reports to ensure products are paid per terms of signed agreement.
BARTENDER Levy Restaurants Jacksonville, FL
June 2010 - December2014
Greeted patrons and provided a game-day atmosphere while beverages were being prepared.
Researched training protocols for staff training purposes.
Assisted owners with restaurants concurrent needs.
Worked with cross functional events and re-booking of parties/events.
EDUCATION
FLORIDA STATE COLLEGE OF JACKSONVILLE: (Some College)
BUSINESS ADMINISTRATION - OCTOBER 2015 – FEBRUARY 2016
UNIVERSITY OF SOUTH CAROLINA UPSTATE: (Some College)
BUSINESS ADMINISTRATION - OCTOBER 2008 – OCTOBER 2015
ENGLEWOOD HIGH SCHOOL
High School Diploma- AUGUST 2000 – MAY 2004
References available upon request
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