Customer Service Machine Operator
Resume:
Harold
Sheffield
MANUFACTURING
Harold Sheffield
Hutchinson
************.****@*****.***
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Skills Experience as a machine operator
Knowledge of production procedures
Ability to read blueprints, schematics and manuals Analytical skills
Attention to detail
Teamwork
Physical stamina and strength
Handle heavy equipment
Work independently
Multitasking ability
Integrity
Good verbal communications skills
Active listening ability
Can mentor and teach colleagues with less experience Problem-solving skills
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Experience Work Market Inc / Field IT Manager
JAN 2009 - PRESENT, CONTRACTOR KS & MO
Dedicated and resourceful computer professional with 7+ years’ extensive experience in testing, installing, repairing and maintaining a diverse range of hardware, software and peripherals. Well versed in providing quality tier-1 support and customer service. Demonstrated ability to effectively organize incoming tickets and work orders. Track record of maintaining a safe and responsible work environment. A+, CCNP and MCSE Certified. TECHNICAL EXPERTISE ? Installation: All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus ? Troubleshooting: Failure identification, desktop/laptop/printer break-fix, servers and workstations management ? Operating Systems: Windows, Linux and Macintosh Computer Networks: LAN/WAN/MAN, Cabling User Account Management and Training Customer Service / CRM MS Office Suite
Resers Fine Foods / Machine Operator
JAN 2017 - DEC 2020 TOPEKA KS
Principal Duties and Responsibilities
1. Operated a machine and ensured quality and conformity of packaged products.
2. Helped to assemble and configure machine according to current specifications.
3. Ensured correct consumables loaded for the product being run. 4. Maintained covering carts and hopper as necessary. 5. Checked for correct packaging materials.
6. Prepared unused for put away at the end of a run, including putting a count on the case.
7. Detected and reported defective materials, machine problems or questionable conditions to the machine operator immediately and to maintenance department as needed.
8. Maintained necessary machine supplies, work area and equipment in a clean orderly condition.
9. Washed and reset equipment during product changes per SOP. 10. Troubleshot downtime issues.
11. Displayed positive attitude toward people, equipment, and company policy.
12. Followed company safety guidelines, HACCP requirements and Good Manufacturing Practices.
13. Maintained Regular attendance and punctuality. COLEMAN/FOCUS INDUSTRIES / BLOWMOLDOPERATOR
JULY 2021 - JAN 2022 / WICHITA KS
Operated Blow Molding Machines.
Responsible for visual inspection of production for defects based on Standard.
Monitored product for any quality issues.
Accurately Tracked production and rejects on production form. Verified that equipment is operating properly.
Adhered to all Safety Practices.
Participated and supported lean activities.
Ensure work area met guidelines.
Performed product stacking per engineering standards. Operated foam equipment.
Cut trim flash from parts.
Got the proper material to the required machines in a safe, productive and efficient manner.
Operated hot Stamp machines.
Maintained acceptable level of housekeeping by 5S standards in the assigned work area.
Kept fixture/mold/tooling rack areas clean
Achieved and established daily performance target. Relieve other Machine Operators in the occurrence of machine down time or job re-assignment in pursuit of maintaining departmental efficiency and quality of production. Performed basic troubleshooting and routine maintenance on blow molding and auxiliary.
Trimmed, inspected, parts from multiple machines while working in high heat conditions
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Education JACKSON STATE UNIVERSITY / BS BUSINESS
ADMINISTRATION AUG 1984 - DEC 1988
JACKSON MS
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