Customer Service Representative
Resume:
Objective
Quality focused Customer Service Rep. committed to approaching customer service
tasks with tenacity and attention to detail with strong, effective communication and customer service skills
Experience
Customer Service/ Sales, Ipacesetters; 2016-2017
Made outbound calls to new and current customers selling cable, internet, and home phone service for Spectrum and Time Warner. Navigated through multiple computer programs and screens, provided customers with knowledge about our services and equipment as well as answered any questions or concerns that customers had.
Office Assistant, Accuracy Painting and Home Remodeling 2007-2009 Answered phones, set appointments, filed invoices, and printed and distributed company flyers.
Education
Oklahoma Department of Career and Technology Education Customer Service Representative Career Readiness Certification, 2016 Areas of study: MS Office 2013 including- Computer Concepts, Word, Excel, and Power Point. Computer Applications and Keyboarding- Using computer programs to create business forms. Office Procedures and Technology- Practicing office operations and procedures. Life Skills- Connecting life and careers. Personal Finance- Managing money in everyday life.
Personal Qualities
Punctual, dedicated, focused, flexible, accurate and detailed, team player, organized, dependable, and pleasant demeanor.
References
Ron Skeen, Instructor
Oklahoma Department of Career and Technology
***.*****@**********.**.***.
Phone: 918-***-****
***********@*****.***
2746 W. Main St.
Salem, VI
24153
AMY NATION
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