Customer Service Rep
Resume:
Kenneth Bishop
**** ***** ***** **, **** ** ANAHIEM, CA 92802
****************@*****.***
OBJECTIVE: To obtain a position which will utilize my professional experience, positive
attitude in engaging others, and excellent work ethic.
SUMMARY OF SKILLS
• Reliable, punctual & cooperative • Energetic and organized
• Self-motivated and dependable • Follow instructions effectively
• Word, Excel, PowerPoint, Net A
PROFESSIONAL EXPERIENCE
Amazon LAX9 ( - current)
Trained in hand tool use, assisted with building barriers for breakrooms to increase seating capacity & improve associate experience
Social Distancing Team- helped to improve team performance by increasing proximity performance from 88.7% to 90% over one week
Fun Committee Applicant
Pre Prep/receiving
Temp/scanner
Sanitation
Audits
Tiger Team
5s personnel
Tom Team/Transportation
SERVICE REP
24 Hour Fitness
Orange, CA (5/2014-8/2015)
Responsible for building sterilization of equipment.
Checked members in and out of club Took care of members' needs
MOBILE CONSULTANT
WIRELESS ADVOCATES, Seattle, WA 6/11-10/12)
• Sold cell phones, planes, and services with three • different up calls to clients, providing my cell phone number upon activation, upgrade, and adding additional lines.
• I always worked hard to set goals for myself, then to exceed them.
• I helped create new contracts and bring in new business to the three major carriers
that I serviced providers: AT&T, VERIZON, and T- MOBILE
• I averaged from 10 to 20 sales a month.
• I helped support the sales through follow up calls to clients, providing my cell phone
number upon activation, upgrade, and adding additional lines.
• I always worked hard to set goals for myself, then to exceed them.
• I helped create new contracts and brought in new business to the three major that carriers I serviced
ASSOCIATE EMPLOYEE
ADECCo, Irvine, CA (5/25/07- 5/31/08, 10/25/10-3/9/11)
Assignments included:
• Verizon Wireless-Customer Service Rep: Greeted and signed in customers, doubled my quota on self-service. Number one team in self service in the district/region.
• Walmart - Helped in remodeling of store—shelving, dressing rooms, etc.
• GE Securities – Assisted with registration of real estate lock box transitions.
• Stanley Associates – Audited / Maintained immigration files in alphabetical order.
DONATIONS ATTENDENT
GOODWILL INDUSTRIES of Orange County, Lake Forest, CA (07/07-08/09)
• Collected and sorted donations from customers.
• Operated forklift to stack and moved boxes and goods.
• Signed, dated and distributed receipts for donations.
• Unloaded and loaded goods and donations.
• Distributed donated items to store floor.
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EDUCATION
Woodbridge High School, Irvine, CA 1995-1999
Orange Coast College, Costa Mesa, CA General Ed Classes 1999-2004
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