Maha Adnan Ibrahim Alshami
Personal and Contact Details
Current address: **, ** ******** **., ******, Amman, Jordan. Mobile: +962-*********.
E-mail: adx018@r.postjobfree.com
LinkedIn URL: www.linkedin.com/in/maha-alshami-98a07a210 Objective
secure a responsible career opportunity to fully utilize my skills and seek self- development, while making a significant contribution to the success of the company.
Work Experience
- IT Governance and Data Protection Law Senior Officer (January 2023 – till present), Compliance Control Department, Jordan Commercial Bank.
− Participate in the follow-up of the implementation of the COBIT Framework for all stakeholders on the bank.
− Ensuring meeting the requirements of the Regulatory Authorities related to the implementation and application of IT Governance and the Data Protection and Privacy – EU GDPR.
− Contribute to preparation, amendment and update of the Data Privacy Policies and monitor the compliance of the bank’s stakeholders with the implementation of the policy.
− Participate in recommending the application of adequate security standards and protocols to meet the requirements of the IT Governance and the GDPR Law.
− Contribute to identify, evaluate and monitor the risk of noncompliance to which the bank is exposed and report it to the direct supervisor.
- Regulatory Compliance Officer – EU GDPR Data Protection Officer (March 2021 – December 2022), Compliance Control Department, Jordan Kuwait Bank.
− Contact person between the bank and the Central Bank of Jordan regarding regulatory issues.
− Follow up with Cyprus branch all issues related to Regulatory, Data Privacy compliance and EU GDPR requirements.
− Review and amend the Data Privacy Policies and make sure they align with the EU GDPR requirements.
− Monitoring a GDPR and Data Privacy compliance program in Cyprus branch and at the HQ.
− Assisting in applying the GDPR requirements.
− Providing advice regarding DPIAs.
− Monitoring a data protection project with regard to the processing of personal data in alignment with the GDPR.
− Business visit to Cyprus branch to conduct Compliance Monitoring Program on depts. that comply GDPR Regulations and Guidelines.
- Senior Customer Service Representative (October 2014 – February 2021), Sweifieh Branch, Jordan Kuwait Bank.
− Open individual and corporate accounts.
− Local and International remittances.
− Follow up all issues related to Local Guarantees.
− Clearing cheques.
− Selling and advising regarding the bank products and facilities
(loans, cards, retail products and corporate facilities).
− Assist and advise clients with their needs.
- Sales Associate (May 2011 - December 2013), DEBENHAMS Store, Kids department, M.H. Alshaya Co. (W.L.L).
- Assistant Sales Manager (January 2014 - June 2014), DEBENHAMS store, Kids department, M.H. Alshaya Co. (W.L.L).
Education Preview
- 2014 B.A in Accounting, Avg. 70.9 Applied
Science Private University
Skills Preview
- very good communication skills (Arabic and English).
- Microsoft office (Excel, Word, PowerPoint and Outlook). Capabilities Review
- Self-motivated and hard working under pressure.
- Responsibility at work with self-dependence when needed. Courses
- Introduction to Cybersecurity, CISCO Networking Academy, August 2022.
- GDPR – Certified Data Protection Officer training course and certificate, PECB, June 2022.
- Cyber Threats Hunting, Al Jhood Group, April 2022.
- Cybersecurity Audit and Compliance Practices course, Al Jhood Group, February 2022.
- Customer Centricity Strategies, Al Jhood Group, December 2021.
- Legislative Frameworks for Banking Awareness and Financial Consumer Protection course, Institute of Banking Studies - Jordan, March 2021.
- Basics in Budgeting, Talal Abu Ghazaleh for knowledge, October 2011.