Victoria A. Maffett MSSW

**** **** **.

Chattanooga, TN. 37411 United States

423-***-****

adx00e@r.postjobfree.com

Objective

My overall objective is to be a meaningful advocator whose passion is for social justice and equality for all people. I want to be a role model who empowers and encourages others to be successful in life. Formal Education

Liberty University- Lynchburg, VA.-Present (Doctoral Student) o Degree: Doctorate in Public Administration (DPA) National Honor Society ● University of Tennessee- Knoxville, TN.

o Degree: Master of Social Work (MSSW) National Honor Society

● University of Tennessee at Chattanooga - Chattanooga, TN. o Degree: Bachelor of Social Work (BSSW) National Honor Society

. High School Graduated Valedictorian

Professional Experience

Hamilton County Government, Chattanooga, TN. United States Job Titles: Probation Officer and Assistant Manager/Aug. 15, 2018- Nov. 7, 2022

● Manage a caseload/ Counseling and Assistant Manager

● Customer services and created community resource list

● Data entry and analysis

● Rehabilitation services and treatment plans

● Supervise drug screens, and conducted orientations

● Skilled at house arrest, GPS, AMS, Remote breath monitoring

● Conducts intakes for all new and returning probation clients

● Works closely with the courts systems.

● Train new employees and interns along with team building expertise

● Appeared in court as witness

● Transport clients from jail to our facility

● Liaison for stakeholders

● Progress evaluation and Discharge planning strategies

● Composed community resources paperwork

● Created legal documents and budget analysis

● Program and process management, scheduling and monitoring staff performance

● Care assessments/Clinical case management

● Facilitating interdisciplinary approaches

Cempa Community Care, Chattanooga, TN. United States Job Titles: Medical Case Manager/ Housing Specialist/Administration Intern/Support Service Coordinator/Committee Chairwoman June 5, 2017- April 17, 2018

● Enrolled clients into health insurance

● Worked with infectious disease clients HIV/AIDS

● Assisted clients with disabilities and mental health issues

● Clinical case management, clinical counseling and conducted orientations

● Supervised market employees, volunteers, and interns

● Placed transportation request

● Manage inventory and budget for venders and companies exchange market.

● Managed housing clients

● Did CAPER (annual reports for federal grants)

● Program management and monitoring staff performance

● Liaison for stakeholders and liaison for four departments and several programs.

● Discharge planning strategies and care assessments

● Progress evaluation and Treatment planning

● Community resources and organized community events

● Facilitating interdisciplinary approaches

● Quarterly and Annual reporting and budget analysis

● Developed handbooks for different departments along with developed policy and procedure

● Committee chairwoman

● Promotional campaign development fundraising and Orchestrated new programs City of Chattanooga, Chattanooga, TN. United States Job Titles: Case Manager/Outreach Specialist for Homeless Veterans July 2016-June 1, 2017

● Manage caseload, progress evaluation and conducted orientations

● Housed homeless veterans in the Chattanooga area and campaign development and fundraising

● Data entry and analysis along with budget analysis

● Liaison for stakeholders and outreach with partner agencies

● Program management, monitoring staff performance and meeting facilitator,

● Care assessments, counseling and discharge planning strategies

● Designed documentation and created community resource list

● Shadowed Mayor Andy Berke. And Mayor’s informant Cheddar’s Chattanooga, TN. United States

Job Titles: Bartender November 2013-Feburary 2018

● Concocted alcohol beverages

● Managed funds

● Customer service

Convergys Chattanooga, TN. United States

Job Titles: Customer Service Representative January 2012 - June 2012 ● Marketing and Sales promotion

● Conflict Resolution/ Customer service

● Contract bidding and negotiation

● Problem solving and clear communication skills

● Review insurance policy terms

Additional Skill

● Second Vice President of NAACP and member of Alpha Kappa Alpha Sorority Inc.

● Effective communication/Active listening/ Problem-solving/ Networking

● Computer skills/ Database management/ IT support/ Planning and Research skills

● Effective Leadership and Management/ Teamwork/ Resilience

● Time management/ Organized/ Strong work ethics

● Adaptability/ Willingness to learn/ Motivated

● Dependability/ Open-mindedness/ Interpersonal skills

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