Data Entry Assistant Customer

Lakeisha Augustin

Fort Lauderdale FL,***** +1-786-***-**** ****************@*****.***

Nurse Marketing Assistant Customer Service

Dynamic Growth Leader with History Forging Customer Service Success for Healthcare and Transportation Organizations.

Compassionate, organized, adaptable, and detail-oriented Customer Service professional showcasing 5+ years of experience spanning nursing, marketing assistance, and relationship building with a proven track record driving patient satisfaction, revenue generation, and brand promotion. Envisions opportunities for organizational growth & triggers change while championing empathy, clear communication, and problem-solving. Precise and concise communicator & listener, collaborator, and leader, spearheading diverse experts/teams toward accelerated progress, tangible results, and rapid business value.

SKILLS

Active Listening

Time Management

Patient Care

Clear Communication

Positive Attitude

Clinical Experience

Problem Solving

Patient Advocacy

Data Entry

PROFESSIONAL EXPERIENCE

HOSPITAL JUSTINIEN CAP HAITIEN DECEMBER 2021 – OCTOBER 2022

Nurse

Hospital Justinien is a leading healthcare provider in Cap Haitien, offering exceptional patient care and nursing services. Dedicated nurse focused on providing compassionate and holistic care to a diverse patient population.

Patient Care: Assumed full responsibility for comprehensive patient care, including monitoring vital signs, administering medications, and performing diagnostic tests; contributed to a reduction in hospital readmission rates.

Health Advocacy: Acted as liaison between patients, families, and medical professionals, fostering trust and clear communication to facilitate informed decision-making and support personalized treatment plans; improved patient satisfaction through transparent information sharing.

Clinical Excellence: Employed evidence-based nursing practices and adhered to strict hygiene protocols, upholding the hospital's reputation for exceptional care, and maintaining patient safety as a top priority, enhancing patient outcomes.

FLEX TAXI AND LOCATION SERVICES CAP HAÏTIEN AUGUST - NOVEMBER 2021

Marketing Assistant

Flex Taxi and Location Services is a premier transportation and rental company in Cap Haïtien. Marketing Assistant played a pivotal role in promoting the company's offerings, leveraging digital platforms and local networks to engage potential clients.

Brand Promotion: Spearheaded digital marketing campaigns, utilizing social media and other online channels to showcase the company's services, attract new clientele, and amplify brand visibility; successfully increased online engagement.

Client Outreach: Built and maintained a network of influential contacts, introduced company's services to a diverse range of potential clients and fostering long-term professional relationships; directly responsible for acquiring key corporate clients.

Market Analysis: Conducted comprehensive market research to identify emerging trends and opportunities for growth, informing strategic marketing initiatives and enabling the company to adapt to a rapidly changing landscape; identified potential expansion opportunities in new markets.

Subway sandwich artist/ Cashier 2023

EDUCATION & PROFESSIONAL DEVELOPMENT

Nursing Degree Institut Sanitaire Du Nord/ISAN 2018 - 2022

High School Diploma Centre De Formation Classique - Cap Haïtien July 2017 - 2018

LANGUAGES

English (Intermediate) French (Intermediate) Creole (Intermediate)

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