Data Entry Analyst

Janet Spoerl

***** ********* **. ********, ** ***73 563-***-****

********@*****.***

Objectives

Data Entry Position

Experience

Medical Associates, Dubuque, IA

****-****

Help Nurse/Patient Services

Assist & direct clients with established protocols Assist clients with complaint procedure

Telephone triage

Medical Associates Clinic, Dubuque, IA

2005-2007

Recruit, enroll, and provide education to patient satisfaction Assist investigator and/or staff with patient visits and procedures Conduct study procedure according to sponsor specifications Medical Associates Health Plans, Dubuque, IA

2002-2003

QI Nurse

Implement Disease Management Program

Audit, analyze & report clinical outcomes

Facilitate grievance process

Assist with HEDIS auditing for NCQA

The Finley Hospital, Dubuque, IA

2001-2002

Quality Management Professional

System Manager for the Mids program Application

Data collection, analysis and reporting of indicators The Finley Hospital, Dubuque, IA

1991-2001

Data Analyst

Develop focus review for Quality Improvement processes, including surgical and anesthesia case review Oversee data collection for several departments

Audit, analyze & report data for JCAHO

Insurance Reviews

Janet Spoerl

13978 Hammerand Rd., Sherrill, IA 52073 563-***-**** ********@*****.***

2

Medical Associates, Dubuque, IA

1997-2002

Help Nurse/Patient Services

Assist and direct clients with established protocols Assist clients with complaint procedure

Telephone Triage

Medical Associates, Dubuque, IA

1995-1997

Staff Nurse/Acute Care

Patient Care

The Finley Hospital, Dubuque, IA

1975-1991

Operating Room Nurse

Worked in various capacities such as instrument nurse, circulating nurse, relief charge nurse Education

NICC, Peosta, IA - Associate Degree, Nursing (1987-1989) St Luke’s Hospital Cedar Rapids, IA – Diploma, Practical Nurse (1969-1970) Licensed

Iowa & Illionis /Inactive-retired

Computer Skills

Word, Excel

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