Kathy Sheffer
Gurnee, IL ***** 847-***-**** Home phone 224-***-****- Cell *********@*******.***
Summary of Qualifications
Financial Services Professional with over 16 years’ experience
Detail oriented team player
Strong customer service skills
Excellent analytical and problem solving aptitude for evaluating complex loan applications in a fast paced multi -tasking business
Positive collaborative attitude and flexible demeanor to facilitate excellent working relationships with all involved in the loan process
Excellent pipeline management and organizational skills facilitates 30 + loan closings per month
Proficiency with Microsoft Office: Word, Excel, PowerPoint, and Outlook Professional Experience
First Midwest Bank/Old National Bank
Mortgage Loan Processor specializing in Construction/Permanent Loans March 2020 to February 2023
Processed Construction/ Permanent, FHA, VA, Conventional, and Jumbo loans
Reviewed loan applications, contracts, insurance, and supporting documentation from borrowers, real estate agents, insurance agents, title companies, and attorneys
Ordered flood certs, appraisals, title, payoffs, subordination agreements, releases, hold harmless agreements, condominium questionnaires, and any internal documentation required for a particular loan
Requested customer documentation not collected at loan application via letter, phone calls, and email
Delivered conditional approvals and cleared to close commitment letters
Set up and coordinated closings
Followed up on funded loans to get any missing documentation missed at closing Associated Bank, Glenview, IL
Mortgage Origination Assistant specializing in Construction/Permanent Mortgages 2018- 2020
Entered Mortgage Application into Loan Origination system from documents submitted by borrowers
Upload documents to Loan Origination system
Classify and name documents according to strict classification system
Identify documentation needed for specifics loans and communicate to borrower
Coordinate with Loan Processing, Underwriting, and Closing departments for timely closing of loans
Evaluated Contractors sworn statements, Construction contracts, Plan and Specs, and Appraisals for discrepancies
Locked Loans
PHH Mortgage Corporation, Bannockburn IL (Contracting with Morgan Stanley) Mortgage Hybrid Underwriter
2013-2018
Reviewed loan applications and documentation to ensure completeness and accuracy
Identified loans not meeting guidelines and worked through alternatives
Evaluated asset, income, credit, and property information of a complicated nature for high income individuals involving multiple corporations, partnerships, trusts, and asset based compensation
Decision and cleared conditions that were delegated to PHH underwriter authority Education
College of Lake County
Completed courses in Real Estate Sales, Finance, and Management