AMRITPAL UPPAL
GREENWOOD, IN • 732-***-**** • *********.*****@*****.***
IT SUPPORT
INFORMATION TECHNOLOGY • IT OPERATIONS MANAGEMENT • TECHNOLOGICAL INFRASTRUCTURE Overseeing and managing information technology systems to support staff needs. Strategic and Tactical IT Support demonstrating excellence in delivering optimum support and providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, and telecommunications circuits. Seasoned expert delivering best-in-class performance in complex business and digital transformation services, leveraging deep knowledge and background in cognitive technologies and leading cutting-edge solutions, advanced analytics, and top-tier project management. Deft at ensuring prompt resolution of equipment issues through efficient troubleshooting, thorough product knowledge, and proper escalation and communication. Signature Strengths:
IT Infrastructure & Security Operations & Project Management Regulatory Compliance Systems Maintenance
Quality Assurance & Control Data Entry Documentation Management Risk Assessment & Mitigation
Client Experience Management Network Support Continuous Process Improvement Team Building & Coaching PROFESSIONAL EXPERIENCE
AMAZON WHITELAND, IN SEP 2021 – PRESENT
Fulfillment Center Associate
Overview: Recruited to pick and package customer orders quickly and accurately in a busy warehouse environment. Assigned to operate equipment such as forklifts, pallet cranes, and conveyor belts to transport products throughout the warehouse. Tasked with checking orders for accuracy and completeness, such as matching shipping labels with invoice numbers. Charged with guaranteeing high product quality principles to endorse positive customer experiences. Selected Career Benchmarks:
Mounted strategies to monitor inventory levels and reported any discrepancies or shortages to management.
Provided a competitive edge by supporting all corporate quality standards, policies, procedures, and work instructions outlined in the company quality system documentation.
Laid groundwork to observe all safety policies and procedures to guarantee a secure workplace for all employees and effectively collaborated with FC Associates to fulfill customer orders on time and precisely.
Paved the way for the company by effectively communicating with other FC Associates and management to guarantee prompt and efficient completion of tasks.
GENESIS LABORATORY RED BANK, NJ JUN 2020 – MAY 2021 Data Entry Operator
Overview: Entered patient demographic and medical information accurately into the computer systems and ensured that all entered data adhered to the laboratory's quality standards and applicable regulations. Input timely laboratory test results into the computer systems, including laboratory values and interpretation. Monitored test results and reported discrepancies or errors to the laboratory management team. Maintained data entry requirements by adhering to data program techniques and procedures. Selected Career Benchmarks:
Handpicked based on stellar qualities to collaborate with laboratory personnel to resolve any problems or discrepancies with data entry and keep precise and current records of all data entry activities.
Laid groundwork to ensure the security and confidentiality of all patient and laboratory data, maintained a current understanding of new laboratory information systems and data entry technologies, and made suggestions for process enhancements.
Played an instrumental role in identifying problems with database management policies and procedures and provided input for revision and correction.
AMRITPAL UPPAL P A G E 2
ADAMS KEEGAN RED BANK, NJ MAR 2019 – MAY 2020
Valet
Overview: Assisted patients and visitors as required by extending a warm greeting and offering assistance. Accompanied patients and guests to their respective destinations within the healthcare facility. Aided patients with transportation and offloading from vehicles, as well as transported patients in wheelchairs, stretchers, or other mobility aids as required. Oversaw and managed parking availability, ensuring patient and visitor parking areas were safe and accessible. Selected Career Benchmarks:
Fueled business development areas by maintaining the order and sanitation of the valet area, including all equipment and supplies.
Achieved measurable outcomes by collaborating with laboratory personnel to resolve any problems or discrepancies with data entry while keeping precise and current records of all data entry activities.
Demonstrated competent performance by upholding a high level of professionalism and customer service while providing patients and visitors with directions and information regarding the healthcare facility's service. DUNKIN DONUTS FORT MONMOUTH, NJ JUN 2015 – MAR 2019 Cashier
Overview: Greeted consumers with a cordial and competent demeanor and utilized a POS system to take accurate and efficient customer orders. Handled cash and credit card transactions and closed each shift by balancing the cash receptacle. Organized the front kiosk and dining and assisted with food preparation and restocking supplies. Maintained a cooperative and positive rapport with team members and management and participated in required training and meetings. EDUCATION
Southern New Hampshire University
Bachelor of Science, Information Technology
Brookdale Community College
Associate in Applied Science, Web Design
Ocean Township High Schools
High School Diploma
TECHNICAL ACUMEN
Programming Languages: SQL, JavaScript, HTML, CSS
Operating System / Software: MAC OS, Windows, IOS, Android, Office 365