ROBIN A. NIEDENTHAL

**** **** *** ****

CINCINNATI, OHIO 45242

513-***-****

adwzqj@r.postjobfree.com

OBJECTIVE: To obtain a full-time position with a company where I can function as a team player by utilizing my productivity, resourcefulness, attention to detail and professional attitude in the workplace.

EXPERIENCE:

4/21 to 1/2023: Robert Half Recruiting - Healthcare Robert Half placed me in the following temporary positions based on my skills and client company requirements.

12/22 to 1/11/2023: Receptionist/Administrative Assistant Communicare Family of Companies – Headquarters (Blue Ash, OH) Reported to the Headquarters Office Manager. Primary duties were to direct client and employee callers to the correct department. I occasionally had to be resourceful and problem solve when callers required immediate responses. Received mail and courier packages and distributed to end-users. Resourcefulness, following spoken instructions, note taking and light typing were key aspects of this position. 6/22 to 12/2022: Data Entry Clerk – Medical Records Department Greater Cincinnati Behavioral Health Services

Responsible for interactions between clients, physician offices, correctional facilities, nursing homes, hospitals, halfway houses and our location to ensure medical information was properly managed/distributed according to HIPAA. Also responsible for reviewing physical records to flag errors and identify missing paperwork. Following spoken instructions, note taking and light typing were important aspects of this position. 6/21 to 6/2022: Data Entry Clerk

Communicare Advantage

Reported to Operations Vice President and was responsible for electronically organizing and updating network physicians’ demographic information and flagging errors. Following spoken instructions, note taking and light typing were key aspects of this position.

9/19 to 3/2020: Processor/Coordinator for Durable Medical Equipment Sleep Management Institute

Responsible for processing patients’ durable medical equipment orders. Worked with patients’ insurance companies to verify insurance coverage and obtain prior authorization for equipment. Scheduled patients for fitting prescribed equipment. Following instructions, light typing and telephone communication were key aspects of this position. 2/2000 to 7/2018: Delicatessen/Bakery Customer Service Specialist Kroger

The role required me to answer department phones to take customer orders. I also placed orders with vendors supplying products to the delicatessen/bakery. Prepared daily take- out meals, sliced meats in preparation of all party trays. Following instructions, filing orders, typing and telephone communication were key aspects of this position. 1/2000 to 2/2005: Data Entry Clerk

Great American Insurance Company

Responsible for setting up new clients in computer, setting up files and file maintenance. Answered phones. Ordered and stocked all office supplies. 11/97 to 1/2000: Law Clerk/Runner

Katz, Teller, Brandt & Hild, LLP

Responsibilities included court house runs, receptionist duties, ordering office supplies, filing and mail distribution.

11/93 to 11/1997: Law Clerk/Intake

O’Connor, Acciani & Levy

Worked in the bankruptcy department. Answered multi-line phones, did intake for bankruptcy clients, scheduled appointments, assisted clients with pre-attorney meeting preparation. Interfaced via phone with new and current clients on behalf of the respective attorneys.

3/89 to 11/93: Customer Service Representative

Kenner Parker Toys

6/75 to 3/1989: Office Assistant

Robert D. Jennings, Clerk of Courts

Education:

University of Cincinnati, Raymond Walters Technical College Areas of focus: Typing II, III and Word Processing Southern Ohio College

Major: Secretarial

McNicholas High School

Skills:

Type 50 wpm

Multi-line telephone skills

Microsoft Word and Excel basic proficiency

Quick learner, organized, note taker, energetic, amiable, prompt, adaptable, able to “think on my feet”.

Activities:

Crafter (quilting, cross-stitching)

Part-time instructor for canine obedience classes at local dog training clubs. Participate in competitive dog obedience trials.

References available upon request