Service Representative Sales Associate

Erica Smith

Dependable and detail-oriented customer service representative. Works well under pressure. Organized, focused and successful at meeting deadlines. Excellent communication and interpersonal skills. Proven ability to increase customer satisfaction. Ability to multitask.

810 Degree Court Virginia Beach, VA 334-***-**** ***************@*****.*** WORK EXPERIENCE

Life Protect 24/7 — Sales Representative

Ibex Global — Technical Support Advisor

Verizon Wireless Premium Retailer — Manager in Training EDUCATION

Tidewater Community College — Pharmacy Tech

05/2019 to Present, Norfolk, VA

Enthusiastic and experienced Sales Associate specializing in the sale of home improvement items. Frequent Employee of the Month.

Often exceeds sales target quotas while ensuring customers leave happy and satis ed. 08/2018 to 05/2019, Hampton, VA

Provided rst level technical support to For IOS/OS customers, and resolved their technical/application queries. Managed escalated issues, and route to appropriate resources where appropriate. Also mentored and did side by sides on calls frequently. 11/2015 to 05/2018, Norfolk, Va

Inventory Management

Cash Handling

Upgrading phones

Adding new lines of service

Giving customers premier customer service on the best network around. Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. 01/2014 to 01/2016

Contact this candidate