**/****

MEDICAL ASSISTANT - HEALTH

AND NURSING:

Grand Rapids Educational Center

Grand Rapids, MI

GPA: 4.2, with honors

**/****

CERTIFIED NURSING ASSISTANT -

HEALTH OCCUPATIONS:

Newaygo County Career Tech

Center

Fremont, Michigan

I studied Health Occupations my

junior year and received my CNA

(certified nursing assistant). I

worked at Transitional Health

Services and did Co op work at

Newaygo Medical Care Facility.

05/1998

HIGH SCHOOL DIPLOMA:

GENERAL

Newaygo High School

Newaygo, Michigan

GPA: 3.8, I was a cheerleader for 4

years, 3 of which were Varsity.

adwzk6@r.postjobfree.com

Grand Rapids, MI 49503

Education And Training

Dependable and hard working individual equipped for fast-paced work. Serves the public effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase satisfaction. JayCo Boutique And Gifts - Customer Service Manager Milbrook, AL

01/2018 - 03/2020

Bizee Beez Cleaners - OWNER/OPERATOR Commercial And Residential Cleaner Grand Rapids, MI

01/2010 - 07/2019

Camp Harvest - Medical Assistant

Newaygo, Michigan

05/2016 - 07/2016

Maureen Cook

Summary

Experience

• Communicated with patrons to offer friendly service and determine needs. Trained and developed new team members to improve product knowledge and selling abilities.

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• Received and accurately processed customer payments. Supported highest standards of conduct and service to support company reputation.

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• Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves. Implemented recycling and compost programs to reduce trash waste and improve green footprint.

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• Followed health, safety and sanitation guidelines to pass state inspections.

• Addressed and resolved customer concerns to maintain brand loyalty.

• Served types of customer needs and resolved problems to satisfaction. Substituted traditional a cleaners with non-toxic sanitation aids to meet client preferences

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• Ensured all cleaning tasks were completed before leaving unit.

• Kept households and businesses clean, tidy and organized. Promoted business on social media platforms to maximize brand identity and generate revenue.

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Managed operations budgeting, accounts payable and accounts receivable and payroll.

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Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

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• Conferred with customers to understand needs and finalize appointments. Proficient in Microsoft Office and it's programs; Word, PowerPoint, Excel, Outlook,;

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Family Health Care - CERTIFIED MEDICAL ASSISTANT

White Cloud, Michigan

10/2001 - 12/2003

River Valley Medical Clinic - MEDICAL OFFICE MANAGER/CERTIFIED MEDICAL ASSISTANT

Newaygo, Michigan

01/1999 - 11/2001

• Administered prescription and over-the-counter drugs to campers as scheduled. Monitored inventory of medical supplies and first aid kits to maintain proper inventory.

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Reviewed camper's medications at check-in, finalizing medical histories and allergies with guardians.

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Completed accident reports, incident reports and medical logs, conducting ongoing risk management assessments.

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Utilized learned nursing skills for wound care, vital sign checking and medication assistance.

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Performed initial response-screening following protocols under the direction of the supervising physicians

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Administered oral and parenteral medications and immunizations as directed by supervising the physicians

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• Prepared patients for examinations, procedures, and treatments

• Cleaned, prepared, and maintained examinations rooms and treatment areas Sterilized and positioned instruments and equipment for examinations and procedures

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Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories

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Administered injections and medications, dressed wounds, and collected lab specimens for tests

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Ensured all tools and equipment used for testing or collecting samples were adequately sanitized and sterilized in compliance with OSHA standards for lab processing.

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• Answered phone calls and scheduled or followed-up on appointments. Monitored 2 physicians schedules for best practices and coordinated physician availability with clinic needs.

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Oversaw accounts payable and accounts receivable duties and interactions with vendors

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• Prepared and administered medications and vaccines as directed by [Job title]

• Answered phone calls and scheduled or followed-up on appointments

• Assisted physicians and clinicians with examinations,

• Education procedures, preparation of patients, and vital sign procedures Supported front office operations including billing, invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification

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• Cleaned, prepared, and maintained examinations rooms and treatment areas.

Contact this candidate