Entry Operator Data

Danielle Phillips

** **** ******, *********, ** *4150

Phone: 716-***-****

Email: ************@***.*** or ************@*****.***

PROFESSIONAL EXPERIENCE

Personal Care Aide – 04/2019 – 04/2022

Trusted Choice Home Care, Buffalo, NY

Personal Care from A-Z for client(s) who could not care for themselves

Used bookkeeping/accounting/filing skills to keep track of my weekly earnings because I was only allowed to work a certain number of hours per month

Personal Care Aide - 05/2016 – 06/2017

Western New York Independent Living, Buffalo, NY

Personal Care from A-Z for client(s) who could not care for themselves

Used bookkeeping/accounting/filing skills to keep track of my monthly earnings because I was only allowed to work a certain number of hours per month.

Tax Preparer - 01/2002 - 04/2002

Jackson Hewitt Tax Service, Cheektowaga, NY

Reviewed, processed and filed client tax returns using Profiler 2001

Tax Preparation software system

Provided excellent customer service and phone support

Typing and accounting skills used.

Executive Assistant - 01/2000 - 12/2001

Deutsche Bank Securities New York, NY

Typing and accounting skills used daily

Tracked and paid banker expenses via SAP Accounting Software

Established and organized department files

Provided critical phone support for Bankers

Maintained Banker calendars

Scheduled internal and external meetings

Arranged travel details for Bankers

Proofread Banker documents for content and accuracy

Conducted research projects and fact-checking assignments

Office Services - 01/1999 - 09/1999

American Securities, New York, NY

Typing, light accounting and kept track of office files

Tracked and paid banker expenses via SAP Accounting Software

Directed Main office phone calls

Opened, maintained, closed Corporate Accounts

Tracked and paid banker expenses via SAP Accounting Software

Kept office Attendance records

Produced daily Office Calendar

Proofread documents

Purchased office supplies and did mail distribution

Trained newly hired purchasing manager(s), mail distributors(s) &

new receptionist(s)

Substitute Teacher - 09/1995 – 1996

Buffalo Board of Education, Buffalo, NY

Worked with high school students in English, chemistry, history and mathematics

Kept classroom safe and productive until teacher(s) returned

Conversation Tutor - 09/1992 - 12/1992

State University of New York, Buffalo, NY

Tutor for SUNY Intensive English Language Department

Worked one on one with foreign SUNY college students to improve their English language conversation skills

Driving Instructor – 06/1990- 07/1991

O’Days Driving School, Getzville, NY

Taught high school students to drive safely and according to Federal and State regulations (in-car instruction).

Took students out on the road to reinforce and practice safe driving until students were ready to pass the New York State driving test.

100% passed the written portion of the Driving Test on the first try. 99% passed the driving portion of the Road Test on the first try. One of my students had some trouble with her Road Test and had to do the driving portion of the Road test again.

Worked in the office: helped the owner to stay open later, host driving classes, and make the company more accessible to the public during the evening hours.

EDUCATION

Bachelor of Arts, English Literature, State University of New York at Buffalo, February 1996

SKILLS

Typing (took required typing course in high school), learned and used SAP accounting software (to track and pay Banker expenses – Deutsche Bank), learned and used QUALCOMM messaging and tracking software/system (used to track my own expenses and work hours), able to create and/or maintain filing systems, learned and used Profiler Tax preparation software to do taxes for the public, training/teaching skills, Windows, Microsoft Office, some Adobe software.

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