Scrum Master Project Manager

Onakpojirire Avre

Churchville, NY ***** ***.****@*****.*** 214 856- 0737

PROFESSIONAL SUMMARY

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

SKILLS

Advanced problem solving

Project planning and development

Management Consultation

ALM tools (Jira, Rally, Azure DevOps, Jira align, VersionOne Etc.

Collaborate tools like Zoom, WebEx, Slack, MS Teams, Mural, Miro, Trello, Slido.

MS Forms, MS Excel, PowerPoint, MS Word, Outlook, Canva, Dojo agile, Confluence, DevOps

TDD,BDD, Release planning

CRM, IVR, Salesforce.

Kanban, Scrum, SAFe, LeSS, XP, Pair programming, DAD, Waterfall,FDD

WORK HISTORY

SCRUM MASTER 09/2022 to CURRENT

BMO Bank Of Montreal

Coaching the scrum team to become self-organized, cross-functional, and highly efficient team that delivers high-quality products and targeting 5% quality improvement each release.

Facilitate scrum ceremonies (daily stand-up, sprint planning, sprint reviews, sprint retrospectives, backlog refinement / grooming and release planning sessions) at regular cadence and ensuring there's full engagement.

Collaboration with Product Owner to plan roadmap execution based on estimates and capacity; also identify risks to the plan.

Continuously improve efficiency of agile teams by proactively identifying and removing impediments impacting progress during the sprint.

Develops dynamics to resolve conflict amongst team members.

Collaborates with product owner, process owners, process engineers and the team to promote shared understanding of the product.

Implementing a ‘Stop Starting' and ‘Start Finishing' mindset to help teams focus on completing existing work before starting new.

Facilitate periodic meetings between teams to create shared understanding of the requirements and cross team dependencies, yielding a reduction in overhead cost by 30%.

Supervised 8 agile teams that delivered high quality project deliverables like security, quality and performance guidelines 48 hours ahead of delivery timelines.

Oversaw 5 successful consecutive release cycles, increasing content by 25%, decreasing bugs 30% and assuring 100% functionality with each cycle.

Implemented a monthly release schedule that increased the number of work items released by 30%.

Led and coached Po's to improve user story writing, feature discovery and requirement gathering process which led to an increase in customer satisfaction and a decrease in time to delivery by 20 %.

SCRUM MASTER 05/2021 to 09/2022

Truist

Continually refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of project deadlines.

Facilitating team scrum events (daily scrum, sprint planning, sprint review, retrospective) and making sure there's full team engagement.

Ensuring teams have clearly defined and enforceable Definition of Ready (DOR) & Definition of Done (DOD).

Identifying and removing impediments to teams works progress.

Making sure the team's work is visible and progress is radiated to the team and key stakeholders using metrics like burn-down, burn-up, team velocity and defect summary reports.

Shielding the team from interruptions and facilitating the removal of impediments s that may impact the delivery of the product.

Track and communicate team velocity and sprint/release progress.

Assisting teams with creating an environment that fosters transparency, learning, innovation, quality and speed.

Attending PI Planning to help identify team dependencies, risks, stretch goals and objectives for the upcoming Program Increment.

Supporting Release Train Engineer, Product Managers and business to drive strategic agendas.

Helping the organizations solve problems rather than providing solutions.

Monitored the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.

SCRUM MASTER COACH 06/2020 to 03/2021

Blue Cross Blue Shield Association

Organized and improved agile practices and values which increased the productivity and overall team satisfaction by an average of 8%.

Coached 30 summer interns and launched a mentorship program for new joiners to the organization.

Participated in the maturity assessment of 17 projects and introduced recommendations that were approved by a 4 member out of 5 senior management team.

Collaborated with 3 management Teams, 11 business Teams, 10 IT leaders, and 100 developers to successfully guide 40 projects to completion.

Supervised 8 agile teams that delivered high quality project deliverables like security, quality and performance guidelines 48 hours ahead of delivery timelines.

Oversaw 5 successful consecutive release cycles, increasing content by 25%, decreasing bugs 30% and assuring 100% functionality with each cycle.

Implemented a monthly release schedule that increased the number of work items released by 30%.

Led and coached Pos to improve user story writing, feature discovery and requirement gathering process which led to an increase in customer satisfaction and a decrease in time to delivery by 20 %.

Achieved 3 employee recognition awards of exceeding expectations regarding quality and project execution.

Coached Teams on Scrum practices, which resulted to improved estimating by 70%.

Worked with the engineering Team and executives to implement product feature improvements that increased conversation rates by 20 basis points.

Introduced tools and processes to successfully use agile software development practices with a combination of onshore /offshore team.

Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.

Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving 70% growth.

PROJECT MANAGER 01/2011 to 09/2015

First Bank Of Nigeria Ltd. Nigeria

Identified plans and resources required to meet project goals and objectives.

Managed projects from procurement to commission.

Developed and initiated projects, managed costs, and monitored performance.

Achieved project deadlines by coordinating with contractors to manage performance.

Built data visualizations using SQL and Tableau for product KPIs that reduced manual reporting work by 10 hours weekly.

Set up Google Analytics dashboards to identify product features that correlated with customer attrition, leading to proactive interventions that reduced monthly churn by 4%.

Using Excel and SQL identified an area of the client product funnel that was underperforming and recommended improvements that increased free trial activation rate by 14% for 18-29-year-old females.

Worked to understand client pain points, and demonstrated that data in team presentation reports. Developed and fostered relationships with customers to identify and remove roadblocks in obtaining the most value for Etsy.

Designed and managed a new customer on-boarding process for Etsy services, resulting in an improvement in customer retention of ~24%.

Performed tests and rollouts to ease vendor experience on Etsy with 6 project managers.

Checked in with and collaborated with department heads and cross-functional teams to meet a variety of needs.

EDUCATION

Bachelor of Science Chemistry 11/2008

University Of Benin, Nigeria

CERTIFICATIONS

Certified Scrum Master (CSM)

Professional Scrum Master I

SAFe Scrum Master

Leading SAFe 5.1

SASM

ICP-ATF

SAFe DevOps

ICP -ACC

SPC

.

Contact this candidate