Desk Receptionist Front

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

SHATERRA

JONES

S

J

*** ***** **, *******, ******* 30824, 1-706-***-****, ***************@*****.*** Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Willing to take on any task to support team and help business succeed. Offers strong communication and working abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

• Microsoft Word • Written communication • Task prioritization

• Team player • Respectful person • Follow directions well

• High School Diploma • Multi-Line Phone Talent • Customer Service Experience

• Ability To Learn • Financial Literacy • Account Servicing

• Customer Service Skills • Customer Interactions • Problem Resolution

• Follow-Up • Cashiering Experience • Providing Customer Service

• Math • Work Orders • Bank Deposits

• Environmental Conditions

Front Desk Receptionist/TNA (temporary nurse aide) February 2022 - Current Thomson Health and Rehabilitation Center Thomson, Georgia

• Completed activities of daily living for non-ambulatory patients.

• Kept patients' rooms neat and orderly with regular cleaning and supply restocking.

• Helped patients with mobility needs, hoisting from beds and gurneys or transporting for scans or procedures.

• Supported strict property security, monitoring visitors and restricting access.

• Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities.

• Scheduled and oversaw work of front desk and lobby staff.

• Collected and distributed messages for guests and staff.

• Resolved guest complaints to maintain satisfaction with property services.

• Contacted housekeeping or maintenance staff when guests reported problems.

• Satisfied guest needs with prompt, knowledgeable service.

• Directed staff in keeping reception area clean, professional and welcoming for guests. EDUCATION

Warehouse Worker September 2018 - January 2022

Advance warehouse industrial Thomson, Georgia

• Assisted fellow warehouse workers with managing incoming and outgoing products.

• Prepared orders quickly and pulled and packaged products for quick shipment.

• Assisted with safe housekeeping procedures and maintained clean work stations and areas.

• Moved products using conveyor belts and staged items to keep line moving.

• Read and interpreted pick sheet to determine items needed for customer orders.

• Moved heavy loads with pallet jacks, hand carts and reach trucks. Customer Service Cashier April 2015 - August 2018

Walmart Thomson, Georgia

• Answered customer questions regarding products and services, company policies and pricing.

• Addressed returns and exchanges and assisted customers with refunds or product replacements.

• Resolved customer complaints with balanced solutions. Fast Food Cashier June 2014 - March 2015

Zaxby's Thomson, Georgia

• Prepared or cooked daily food items using safe food handling practices.

• Maintained cleanliness and presentation of storefront, cleared clutter and restocked utensils.

• Took customer food and beverage orders at drive-thru

• Complete sales transactions and calculate correct change. Diploma May 2013

Thomson High School, Thomson, GA

Not yet received

Augusta Tech., Thomson, Georgia

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